Author
Author

Viktoria Schünemann

Co-Founder at POPCORN Consulting

Viktoria SchünemannViktoria graduated at the world’s leading hotel management school, École hôtelière de Lausanne and is extremely passionate about any and all matters relating to service and quality. Awarded “Inspirational Leader of the Year 2016” by Rocco Forte Hotels in her former position as Food & Beverage Director, Viktoria enjoys motivating and empowering people to bring their service to the next level and maximize guest satisfaction. She is truly convinced that with the perfect balance of guidance, enthusiasm and strategic selling methods, we can encourage people to exceed both their own and their clients’ expectations.

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Sustainability Gives Hotels An Edge In The War For Talent. Or Does It?

If you want your team to believe in your sustainable engagement you must start to straighten up the general image of the hospitality industry. Yes, there might be low wages, long hours and a stressful work environment but you can work against that fear by giving your team members a purpose to work for.
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