Viktoria Schünemann

Co-Founder at POPCORN Consulting

Viktoria SchünemannViktoria graduated at the world’s leading hotel management school, École hôtelière de Lausanne and is extremely passionate about any and all matters relating to service and quality. Awarded “Inspirational Leader of the Year 2016” by Rocco Forte Hotels in her former position as Food & Beverage Director, Viktoria enjoys motivating and empowering people to bring their service to the next level and maximize guest satisfaction. She is truly convinced that with the perfect balance of guidance, enthusiasm and strategic selling methods, we can encourage people to exceed both their own and their clients’ expectations.

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Sustainability Gives Hotels An Edge In The War For Talent. Or Does It?

This is a great question and one closely linked to our recent Sustainability Leaders Project panel question - whether sustainable tourism leads to more and better jobs. The panel's conclusion was that there is a notable relationship between sustainable tourism and jobs, mostly in terms of staff retention (because of more caring, fairer workplaces and a stronger sense of commitment and shared values).