Author
Author

Anemoon Schepel

Senior Lecturer at Hotel School the Hague

Anemoon Schepel

Anemoon Schepel has over 20 years of experience working and educating students in the hospitality industry throughout EMEA, the Carribean and Asia. Specialising in rooms operations, she held senior operational and consulting roles in hotels and technology vendors alike, supporting the opening of hotels such as Okura Macau. She is now a senior lecturer at the Hotelschool The Hague, coordinating the final bachelor projects and teaching multiple subjects, such as information and communication management, marketing and innovation, global citizenship and more recently intercultural competence, leadership, diversity & inclusion.

Insights by Anemoon Schepel (2)

Is Housekeeping Moving From The Back To The Front Of The House?

Hotel brands are putting their cleaning staff more on the forefront now to showcase the (additional) cleaning that takes place in marketing videos. It is vital during this pandemic to have clean surfaces that might be overlooked at different times.

Does the post-COVID era require a different skillset from housekeepers?

Aside from skills relating to hygiene and perhaps even technology and hygiene, I believe the most important skill during this pandemic for housekeeping, but anyone for that matter, is resilience.
Advertisements