Pablo Torres

Hotel Consultant & Trainer

Pablo Torres

I am a Hospitality professional with almost 20 years of experience in the industry, both in operations and as consultant. Have managed teams (Rooms and Revenue) in large and midsize urban Hotels in Europe, having worked in Hotels in Spain, Ireland and England. As a consultant, and since 2011, I’ve had global exposure, having been deployed and lead projects in almost 30 countries in all continents. I’m passionate about the Hospitality industry, and love reading and getting informed about news, trends and anything that might have an impact on the business. Degree in Tourism from the Salamanca University (Spain), Certificate in Revenue Management from Cornell Univ (USA), and Executive MBA from IE Business School (Spain). Currently working as Lead Consultant for TSA Solutions in Europe (London based).

Insights by Pablo Torres (4)

How to manage revenue in a pent-up demand era?

Recovery is looking very different depending in the location and type of property. Revenue Managers at resorts and beach destinations are enjoying great demand, and in many cases, an ADR higher than in 2019 is being achieved.

Creative Revenue Management: How Can Hotels Sell their Spaces in Time of Crisis?

Every square metre can potentially generate extra revenue for a hotel, but many properties keep only strategizing the bedrooms' revenue.Ideas? Here are a few:Pre-arrival:Upsell rooms and added value packages and items via app and mailing, with tools such as Oaky or UpsellGuruReview your room inventory.

INTERVIEW: Niki van del Broeck, Manager of Bus. Dev. | Get into More | Antwerp (Belgium)

It’s always a pleasure to speak with Niki. She’s always positive and bringing in new ideas.On our conversation, Niki talked about:GET INTO MORE:The company puts events on the spot as a core for revenue management, based in 3 pillars: -BI tool: Data driven decisions-Inventory management intelligence: AI helps you reply to enquiries-Market IntelligenceHER ROLE:Focusing on all things commercialTry to talk/network with as many people as possible about M&E: it´s a relatively new discipline, need to spread the word.

Benchmarking: Moving beyond traditional comp sets and year over year comparison

Traditionally, Hotels used to compare themselves with the usual 4-5 hotels which were similar in terms of category, price range or location. That was the norm before the pandemic hit.