The leader of India's biggest hotel brand company didn't sit idly by waiting for the industry to recover before setting his own strategy in motion.

Puneet Chhatwal, managing director and CEO of Indian Hotels Company Limited, or IHCL, said in an interview that the Mumbai-based company's action during the pandemic months set it up for success much more quickly.

Everyone understood that something had to be done and that the status quo was not an option, Chhatwal said. In hindsight, I would say strategy is one thing and executing strategy is another. The speed of transformation happened because we did not just sit back.

Indian Hotels Company's brands include Ginger, Vivanta and flagship Taj Hotels Palaces Resorts Safaris, among others. In November, Chhatwal began his second five-year term leading the company, which will keep him in place through November 2027.

Read the full article at HotelNewsNow (part of CoStar)