By Stuart Pallister – Associate Director, Lausanne Hospitality Research Center
The International Hotel Investment Forum held in March (IHIF2018) presents an opportunity to sit back and take stock of where the industry is heading. As Hospitality Insights reported a year ago, the economic outlook at the time was cautious, but the pace of structural change in the industry was accelerating.
As every new year begins, it’s inevitable a fresh wave of trends, or predicted trends at least, come with it. This is the case with most industries – but none more so than the travel world. Given it’s such a dynamic space, encompassing many different businesses and products, the travel industry is ripe with forecasts for the year ahead.
Go to any lodging conference and you’ll likely here a common question posed as hoteliers discuss and take the pulse of the industry: What inning are we in? The answer depends on whom you ask—doomsayers, optimists or somewhere in between.
In our second blog on hotel technology trends, we took a quick look at the technologies in use and how these can help increase revenue while creating a favorable impression on the minds of the guest. Let’s take a deeper look at latest technology in the hospitality industry and how these can be used to improve revenue.
MicroMetrics' The Future Of Hospitality 2018 Research Report has been published. The research report is designed to showcase crucial upcoming technological trends in hospitality.
More security, personalized offers that will strengthen human interaction, and the implementation of new technologies are the three fundamental trends that any traveling business or agency should consider if they are looking to grow in the Business Travel & MICE tourism in 2018.
Emerging hotel technology trends are automating and simplifying many tasks in our day-to-day lives. For instance, cloud technology, big data and artificial intelligence are indeed changing the way we live and work.
By Waldemar Antonowicz – R&D Director at Profitroom
The first technological revolution is called XaaS (everything-as-a-service). Today, virtually every type of business software is available in the socalled cloud or as a subscription-based model. The latest report by Technavio indicates that by 2020, XaaS technology will rise globally by 38%.
Frequent travelers have a loyalty industry in transition to look forward to in 2018. Revenue-based models have change the way that companies and customers interact, turning points into more of a currency than a system of vouchers while an increasing volume of travelers leave the programs in disgust.
As we start the new year, digital marketers face a more complex customer journey with more steps and devices than ever. Consumers are increasingly relying on voice search technology, making being “the” answer critical.