The Penn State School of Hospitality Management in the College of Health and Human Development and the Penn State Hotel & Restaurant Society (PSHRS) have named Christopher J. Nassetta, president and chief executive officer for Hilton, as the 2020 Hospitality Executive of the Year.
Asking yourself or your collaborators to "think different", while it sounds good, is probably just a fanciful hope. When is the last time you changed your mind about something you deeply believed in?.
One of Hospitality Financial and Technology Professionals' (HFTP's) priorities as an organization is to support students who are working towards higher degrees within the industry. While any full-time hospitality student can sign up for free association membership, several student members are also invited annually to volunteer behind the scenes at the Hospitality Industry Technology Exposition and Conference (HITEC) in North America.
From my studies as an Executive MBA student and my professional experience, I have cultivated a genuine interest in understanding how a service excellence culture impacts an organization. Indeed, as backed up by current literature and research on the subject, fostering and implementing a service culture within an organization has an amazing positive impact on various aspect of a business.
There is no industry where data analytics play as important of a role in a customer's overall experience than hospitality. By tracking and analyzing a customer's behavior and preferences, hotels and restaurants can create more personalized experiences.
The Indian Hotels Company Limited (IHCL), South Asia's largest hospitality company has today announced the launch of a scholarship in partnership with the ESSEC Business School in France as part of its continued commitment to bolstering learning and development for its employees.
UCF's Rosen College of Hospitality Management was ranked this week as the No. 5 school for hospitality and tourism academics in the ShanghaiRankings listing of 500 of the world's top universities. The annual list is released by the Academic Ranking of World Universities, which recognizes schools for their academic researchers.
The management of ASAI Hotels, Dusit International's new affordable lifestyle brand for millennial-minded travellers, recently hosted students from the esteemed Harvard Business School in Boston, USA, as part of an international work experience programme called FIELD Global Immersion.
In line with the strong growth of EHL Advisory Services, the EHL Group company specializing in hospitality consulting, the Board of Directors has been strengthened by two new members and appoints Mr Michel Rochat as Chairman.
Culinary Arts Academy Switzerland, a member of Swiss Education Group (SEG), the largest private hospitality educator in Switzerland, has been recognised for its culinary and pastry programmes, by the prestigious World Association of Chefs' Societies (WORLDCHEFS).
