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Local Measure Engage for Amazon Connect

Local Measure Engage for Amazon Connect is an omnichannel agent desktop for contact centers and customer service teams to manage inbound customer calls and direct messages across WhatsApp, Facebook Messenger, Twitter, Apple Business Chat, WeChat, email, web chat and SMS via a single inbox.

Sertifi Advanced Fraud Tools

Sertifi Advanced Fraud Tools is the newest enhancement to Sertifi eAuthorizations. Advanced Fraud Tools help prevent online payment fraud before it happens at the hotel. Every transaction that goes through the eAuthorizations workflow undergoes a fraud detection test.

How to deliver a successful mobile ordering solution in the “new normal”

As the hospitality industry goes through unprecedented changes due to Covid-19, the latest industry research shows why mobile ordering solutions are currently undergoing a huge surge in demand. With some form of social distancing set to continue for the foreseeable future, and ongoing behavioural change expected to continue for long after formal measures are relaxed, mobile ordering is going to be a vital solution for many hospitality businesses, rapidly increasing the shift towards mobile already underway.

Driving immediate revenue through gift vouchers

As part of our initiative to help hoteliers face the challenges of wavering demand and lowered occupancy, we've launched a new product specially made for you. Now with the Hotel Voucher feature, you can promote customized voucher offers directly on your website, generating immediate revenue while giving visitors extra incentive to book with you in the near future.

Virtual TV Remote Control launched by Otrum

Hotel TV remotes are known to be an infection contamination risk, as they are used by multiple people over a short time span and are difficult to sanitise. As the hospitality industry eagerly awaits the return of guests, Otrum has prioritised COVID-19 initiatives to keep your guests safer.