A good night's sleep is the most important service a hotel can offer its overnight guests, according to Dr Alice Hon and Dr Clare Fung of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University.
By Dr Lohyd Terrier – Associate Professor at Ecole hôtelière de Lausanne
Relevant insights into the future role of VR as a practical teaching tool. A growing trend prior to COVID-19, Virtual Reality technology is now becoming a very possible means of reshaping the future of education.
By Marianna Sigala – Professor of Tourism and Director of the Centre for Tourism & Leisure Management - University of South Australia
It is obvious that the tourism industry has been devasted by COVID-19. The harsh, but necessary stop to travel created an unparalleled number of job losses around the world and it is estimated that 100.
By Xenia Marchesini Piazza – EHL Alumni 2020
Career fairs provide a valuable opportunity for job-seekers to connect with companies and find a position. These fairs can be especially important for students completing their studies. You may be able to land a great position for yourself through one of these fairs, but even if you don't get an interview directly through the fair, these events are still valuable.
View by Madhu Rajesh – Chief Executive Officer, Sustainable Hospitality Alliance
"As the evidence shows, customers – corporate and holiday-makers – are increasingly wanting to make more sustainable travel choices. With 69% of global travelers expecting the travel industry to offer more sustainable travel options, there is an emphasis on hotel properties to demonstrate their positive impact."
Florida International University and Women's Hospitality Initiative partner to launch groundbreaking hospitality leadership course
As part of its ongoing commitment to advance opportunity and remove barriers for future women leaders, Florida International University (FIU) and its Chaplin School of Hospitality and Tourism Management has partnered with the Women's Hospitality Initiative (WHI) to implement WHI's groundbreaking academic course, "From the Classroom to the Boardroom: Leadership for Women in Hospitality.
By Silvia-Cristina Vasquez – Bachelor student and Communications Intern at Ecole hôtelière de Lausanne (EHL)
EHL Success Stories: Start-Up Edition is a new series to show support to our EHL Family and, more specifically, our hard-working AEHL entrepreneurs. This project aims to showcase EHL's entrepreneur mindsets, support new and upcoming ideas and businesses.
Winners of 2020 Hospitality Graduate Student Blog Competition Announced, Presented by the HFTP Foundation
An overview of the latest hotel cleaning technology advancements is the topic of the winning blog in a competition for graduate-level students. The competition was sponsored by the Hospitality Financial and Technology Professionals (HFTP®) Foundation and held for students earning their HFTP-UH Global Masters Certificate, a program with candidates of the Master of Science in Global Hospitality Business, a partnership between the CN Hilton College at the University of Houston, the School of Hotel and Tourism Management at Hong Kong Polytechnic University and EHL.
EHL’s new Customer Experience Management Institute: Prioritizing customer-centricity and service excellence
By Alessandro Inversini – Associate Professor in Marketing at Ecole hôtelière de Lausanne (EHL)
In September 2020, EHL launched a new research institute called the Institute of Customer Experience Management. The launch of the institute, along with its ambitious research program, is part of the strategic vision of the school which, through the creation of business/research institutes in different disciplines, is trying to advance academic knowledge serving the needs of the industry.
"The current crisis in the hospitality industry is unmatched. Many experts expect a dramatic change regarding how people will travel and use hotels in the future. Traditional hotel groups and independent hotels will struggle due to the lingering effects of the situation."
Sommet Education, worldwide hospitality education group encompassing the highly reputed education institutions - Glion Institute of Higher Education, Les Roches and Ecole Ducasse - is reinforcing its study portfolio with a wide range of flexible learning solutions including blended learning programs.
By Willy Legrand – Professor of Hospitality Management at the IUBH International University
Under the motto "It is time to collaborate, form bonds, share knowledge and solve problems", the second edition of the 24 Hour Sustainable Hospitality Hackathon took place at the end of December 2020.