Booking.com is turning off its BookingSuite array of tools and services for accommodation providers.
Hotel GMs are starting to look ahead to how the COVID-19 crisis will change their properties and the industry as a whole.
As our industry starts to welcome early signs of recovery, at least domestically while bubble plans accelerate across the Tasman, now is a critical time for us to analyse the long-term impact on traveller booking behaviours in the wake of the pandemic.
Outside Kennedy International Airport's Terminal 4, the long line of New York City yellow cabs that in years past rotated like a conveyor belt to meet the demand of passenger arrivals has disappeared
Nobody could have predicted how 2020 was going to turn out, but in every crisis, there is always an opportunity. When battling a crisis, the key ingredient to success is to respond swiftly and make decisions to keep things moving forward, Bart Buiring (pictured), chief sales and marketing officer, Asia Pacific at Marriott, International told Marketing.
The meeting and wedding planning industries have been rocked during the Covid-19 pandemic, and they may continue to feel the effects for years to come. While online alternatives like Zoom will put a dent into the events business, many hotels are staying laser-focused on recovery even if the path forward presents unusual challenges.
'No way this room was sanitized': Despite assurances, hotels get mixed reviews on COVID-19 cleanliness, masks
No one wants to find a dirty rag in their sink when checking into a hotel room. But during the coronavirus pandemic - when guests expect their rooms to be spotless and free of germs - finding a room that hasn't been fully sanitized is even more concerning.
Minor International Plc, which runs more than 500 hotels across 55 countries, may cut more jobs and shut recently re-opened properties as the coronavirus pandemic and travel restrictions continue to keep guests away.
Negotiating an airport with its labyrinthine corridors, endless escalators and myriad gates is never easy. Now imagine doing it if you were blind.
What feels like a lifetime ago in the days before COVID-19, hotels lured travelers with amenities such as complimentary breakfasts, cocktail hours and yoga classes at the spa.