The hotel industry's only fully automated front desk upsell solution, CheckIn Merchandising™ creates dynamic and intelligent upsell offers for potentially every hotel guest, regardless of booking channel or the availability of contact data.
Fornova empowers the global travel and hospitality industry to optimize distribution, generate demand and maximize revenue by delivering best-in-class, data-driven Business Intelligence solutions. Our clients include most of the world’s top 10 largest hotel groups, the biggest global OTAs, hundreds of smaller brands and independent hotels, as well as car rental companies and booking sites.
Ivy, powered by Go Moment, is the world's first smartconcierge for hotels. Ivy brings together human expertise and machine intelligence in a seamless experience for the guest. Via messaging, Ivy answers common guest inquiries like "What's the Wi-Fi password?" in less than one second, reducing calls and disruptions to the hotel staff.
HelloShift is modern messaging for hotels - guest messaging, staff collaboration, and website chat in one winning app. Hoteliers use HelloShift to deliver phenomenal service with multi-channel messaging for guests and top-rated staff collaboration for guest requests / job duties. HelloShift is the only messaging platform for hotels with both guest messaging and staff collaboration in one.
Lybra is a leading global hospitality technology company, offering an innovative, machine learning revenue management system (RMS) for the global hospitality industry. Lybra's Assistant RMS was designed to improve the quality of hoteliers' lives, by simplifying and automating daily operations to skyrocket their property's bookings and revenue - even in times of decreased demand, like the current COVID-19 pandemic.
On November 18, 2020, Oracle announced that it has entered into an agreement to acquire Nor1. The acquisition extends Oracle Hospitality's OPERA Cloud Suite by adding Nor1's Merchandising platform that enables hotels to provide personalized offers throughout the guest journey using AI & machine learning, thereby improving guest engagement, and driving incremental revenue and improved loyalty for hotels.
Onyx CenterSource is a leading global provider of B2B payments and business intelligence solutions to the hospitality industry. The company strives to build long-lasting relationships with its partners and is passionate about providing quality customer service, consultative insight and cost-effective solutions.
RateGain is a leading provider of SaaS products, which help travel and hospitality companies with cognitive revenue management, smart e-distribution, and brand engagement to make more revenue every day. RateGain is proud to support 250,000+ hotel properties globally by providing 240 billion rate and availability updates & powering over 30 Million bookings.
Winnow develops cutting-edge digital tools to help chefs run more profitable, sustainable kitchens. Launched in a single staff restaurant in 2013, Winnow is trusted today by thousands of chefs in over 40 countries, where kitchens' food waste is consistently cut in half. Together Winnow and its partners are saving over 25 million meals a year from the bin: the equivalent of $37 million in food cost savings for our clients.
Winnow Vision is an AI-enabled tool to help chefs easily pinpoint food waste, cut costs and save time. In practice, Winnow Vision takes photos of waste food as it's thrown away. Using the images, the machine trains itself to recognise what has been thrown in the bin.
eStandby Upgrade is an unconfirmed upsell solution your hotel can use to engage guest during pre-arrival, on the booking engine, via email, or via app, to present guests with relevant offers. Now you can monetize premium inventory and services that may otherwise go unused and undervalued, and to relieve oversold situations across their portfolio of brands.
eXpress Upgrade is a confirmed upsell solution that uses real-time two-way integration into the PMS or CRS to allow guests to review and commit to upsell offers close to arrival. eXpress offers can be viewed via email, via text, or via app, so you can engage your guests however they like.