Ramada Plaza Suites, Fargo, ND Selects Intellisol Workforce Automation Solution for Labor Scheduling and Time and Attendance
Fargo, ND, Tuesday, January 16, 2001 -- Intellisol International, Inc. announces that the Ramada Plaza Suite, Fargo, ND has selected Intellisol Workforce Automation (IWA) as their automated scheduling and time and attendance software. The Ramada Plaza Suites will integrate IWA throughout the property, which will enable the management team to more proactively manage their multifaceted workforce.
Norman Leslie, COO Ramada Plaza Suites, "We are excited that IWA provides a platform from which we can first analyze and better define operating systems, then utilize its unique technology to dramatically improve our labor efficiency, resulting in improved customer service and profitability. Labor represents our greatest asset and greatest expense. Finally, there is a technology available to manage the single most important asset in the hospitality industry"
As an organization that relies heavily on part-time and hourly employees, the Ramada Plaza Suites had been searching for a flexible automated scheduling and time and attendance solution. With IWA, the Ramada Plaza Suites will reduce labor costs, scheduling time and payroll errors and increase employee satisfaction, which will provide more award-winning quality service. Additionally, with IWA the Ramada Plaza Suites will be able to produce reports on labor productivity in order to monitor trends, control overtime and improve budget planning and forecasting.
"The most exciting aspect (of IWA) is that not only should it positively impact our bottom line, it will allow us to do so while improving our customer and employee satisfaction standards," said John Warwick, Ramada Plaza Suites General Manager. "We are planning for an approximate 5% reduction in our overall labor costs by implementing IWA."
"Working with an award winning hotel like the Ramada Plaza Suites enables us to quickly develop a foothold in the hospitality, vertical market. Our best-of-breed Workforce Automation solution will complement the Ramada Plaza Suites' positive work environment as well as assist in meeting their customer satisfaction and operational goals," said Scott Wilson, President Intellisol International, Inc.
About Intellisol International
Intellisol International is an award winning global provider of Web-enabled, best-of-breed application software specializing in people-specific functionality. Intellisol's 'People Performance Software' has been developed to provide mid-market organizations with rich functionality for the Professional Services Automation, Workforce Management and E-Project markets.
Founded in 1990, Intellisol has received numerous awards both as a company and for its products, including four times in Business Review Weekly's annual Fastest Growing Private Companies List. Intellisol now has more than 11,000 customer sites in 19 countries, with global operations situated in Sydney and Melbourne, Australia; Fargo, North Dakota (USA); London, UK; Edmonton, Canada and Singapore.
Intellisol products seamlessly integrate with each other and leading ERP software platforms, including its own core financials suite, and are being developed to increasingly incorporate front-office, customer-centric features.
About Ramada Plaza Suites, Fargo, ND
The Ramada Plaza Suites is a 185 room, full-service convention hotel. It has earned the Ramada Franchise Systems Plaza of the Year designation three years in a row and represents one of the premiere hotel facilities in the upper mid west. Build in 1996 and expanded in 1998, the Ramada has the largest hotel convention facility between Minneapolis, Minnesota & Spokane, Washington. The hotel features Basie's on 42nd Street – a nouveau American-style restaurant, Classics Lounge & Casino, an indoor water park and extensive business & meeting facilities.