CROSS PLAINS, WISCONSIN -- Nortel Networks and Innovation Technologies Worldwide, Inc., a hotel voice messaging technology provider, are partnering to offer InnLine 2020 hospitality voice messaging system with a unique integration to the Meridian 1 switch. This integration allows the transmission of check-in, check-out and room move information between the hotel's property management systems and Innovation's InnLine 2020 voice mail system via the Meridian 1 PBX, enabling a robust set of messaging features specifically for the hospitality environment

Hotels have unique voice messaging needs. The voice mail systems found in average business settings, designed to send calls and record messages for one person at one desk, will not accommodate multiple guests checking-in and out, and the room moves which occur at a hotel. Innovation's solutions meet these needs, as well as other hotel demands such as providing private, local phone numbers to guests upon check-in, enabling call forwarding to a guest's mobile phone when the guest is away from the hotel, robust call accounting and fax serving.

"Hospitality voice messaging is all we do," explains Doug Schwartz, CEO, President and founder of Innovation. While Nortel Networks' Meridian Mail system includes hospitality functionality that sufficiently addresses needs of some hospitality customers, InnLine 2020 goes beyond the Meridian Mail functionality to provide a more robust set of features, at very attractive prices, specifically for the hospitality environment. We are experts in hotel voice messaging, and our technology truly complements the Meridian 1 phone switch in a hotel environment."

Innovation solutions are approved or endorsed by the most recognized lodging brands in the world, such as Hilton Hotels, Marriott Hotels, Choice Hotels, Six Continents (formerly Bass Hotels & Resorts), Carlson Hospitality Worldwide and others.

On October 1, 2001, Innovation successfully completed its compatibility testing with the Nortel Networks' Meridian 1 PBX. At the completion of this testing, Nortel Networks adopted the Innovation InnLine 2020 system and associated components as Nortel Networks Select Products, allowing Nortel Networks distributors/resellers to purchase Innovation's voice mail product suite at attractive discounts directly from Nortel Networks. For more information about the Select Product relationship, visit .

Innovation Technologies Worldwide, Inc. is located just outside of Madison, Wisconsin, and employs 30 people. Since its inception in 1988, Innovation has pioneered the voice messaging arena for lodging and hospitality with its renowned InnLine 2020 voice mail system and partner products InnConnect, InnCharge, PrivateLine and InnCommand.

Kelly Morgan
(608) 798-3555 or (800) 424.6757
Innovation Technologies Worldwide