ISPA Releases Latest Industry Research on U.S. Spa Industry
Compiled by PricewaterhouseCoopers, key findings from the research cover six categories.
Industry Size and the Impact of the Recession
Spas, like every other industry, were impacted by the worst economic downturn since the 1930s. However, even with the decline, the "big five*" indicators remain at their second-highest level since ISPA's first study in 2000.
Day spas continue to comprise an overwhelming majority of establishments (79 percent); resort/hotel spas comprise the second largest segment (8.8 percent) with medical spas a close third (8.7 percent).
Spas account for 76 million square feet of indoor space.
Services and Products
Spas received an estimated 143 million client visits in 2009. The primary treatments provided by spas are body or skin-care services, massage services, and salon services.
Prices and Composition of Revenue
Four main spa treatment and service categories — massage and bodywork, skin care, hair and nail — account for 78 percent of total spa revenue. Retail accounts for 12 percent of spa revenue.
The spa industry employed over 330,000 people during the spring of 2010; 89 percent of spas provide a range of benefits to employees.
As a way of managing the effects of the recession, most spas have reengineered their menus. Seventy-five percent have introduced shorter treatments (30 minutes or less) to provide a less expensive option for clients with busy schedules.
The full study is complimentary for members of ISPA and can be purchased online at . Press passes are available for 2010 ISPA Conference and Expo at Gaylord National Resort & Convention Center, November 15-18.
*The "big five" indicators are: revenue, spa visits, locations, employees and square footage. Access detailed information on the "big five" at:
About the International SPA Association | ISPA is recognized worldwide as the leading organization and voice of the global spa industry by providing invaluable educational and networking opportunities to foster professionalism and growth. More details on ISPA are available at .
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International SPA Association