Hyatt International (Europe Africa Middle East) LLC ("Hyatt") today announced that it will exit the Grand Hyatt Cairo due to unresolved contractual disputes with the hotel's owner.

For several weeks Hyatt has been attempting resolution through a series of urgent communications with the hotel owner, Saudi Egyptian Touristic Development Company. Regrettably, resolution of the disputes has not been possible.

"It is unfortunate that the contractual disputes have not been resolved, forcing us to exit this property, but this does not diminish how important Egypt is and will remain to the Hyatt brand," said Gebhard Rainer, managing director, Hyatt International (Europe Africa Middle East) LLC. "We will continue to operate two Hyatt hotels in Egypt, and are interested in pursuing new development opportunities there."

The Saudi Egyptian Touristic Development Company has been notified of Hyatt's exit, effective immediately, due to the contract termination. Hyatt will no longer be involved in the management of the hotel and the owner will no longer be permitted to use the Hyatt brand.

Hyatt began managing Grand Hyatt Cairo in August 2003. Hyatt currently provides management services for two Hyatt Regency hotels in the Red Sea resorts of Sharm El Sheikh and Taba Heights, both of which are owned by entities unassociated with the Grand Hyatt Cairo and are not affected by this action.

Guests who have made reservations at Grand Hyatt Cairo through hyatt.com or the Hyatt reservation center should contact the hotel directly to confirm booking. Hyatt Gold Passport members will no longer be able to receive points or redeem points for stays at the hotel. Additional information is posted at Hyatt.com.

About Hyatt Hotels Corporation

Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of September 30, 2023, the Company's portfolio included more than 1,300 hotels and all-inclusive properties in 76 countries across six continents. The Company's offering includes brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Vacation Club®, Hyatt Place®, Hyatt House®, Hyatt Studios, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Dream® Hotels, Hyatt Centric®, and Caption by Hyatt®; the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt®, and JdV by Hyatt®; and the Inclusive Collection, including Impression by Secrets, Hyatt Ziva®, Hyatt Zilara®, Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Hyatt Vivid Hotels & Resorts, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of the Company operate the World of Hyatt® loyalty program, ALG Vacations®, Mr & Mrs Smith™, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. For more information, please visit www.hyatt.com.

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