LobbyFriend — Photo by Quadriga
Quadriga logo

PARIS, November 12th 2012: Quadriga, the hospitality industry's second largest integrator of in-room entertainment systems and network applications, has announced that it has signed an exclusive distribution agreement with LobbyFriend™ covering Europe, the Americas and Africa.

LobbyFriend™ is the first ever social network platform dedicated to the real-time needs of guests in their immediate location and vicinity. It provides a private temporary social network for hotels, enabling them to communicate with guests during their stay. Guests benefit from connecting online with other guests, either within the one hotel or across multiple hotels within the vicinity, to access a relevant social stream of information about what's happening within their hotel or city location.

According to Roger Taylor, Quadriga's CEO, "We are very excited to be incorporating the LobbyFriend™ platform into our portfolio and are very much looking forward to developing our partnership. Social networking is very topical right now with both our hotel customers and their guests. LobbyFriend™ is a social networking platform developed for the specific needs of the real-time community of guests in their hotel and in their city location."

When a guest downloads the LobbyFriend™ app to their personal device, they are able to engage and privately network with other guests and the hotel, to discover where to go and what to do in the area, as well as benefit from exclusive deals and special offers. Hotels will be able to stay directly connected to their guests during their stay, via their personal mobile devices as well as via screens in public areas such as the lobby or bar, communicating a live social stream to engage and attract guests. Hotels will also be able to promote the platform via the in-room TV and will benefit from the ability to monetise the solution by advertising their own services as well as those of third party vendors.

LobbyFriend™ was founded in 2011 by a group of frequent business travellers, frustrated with the lack of live and relevant information about what to do in a city and the challenge of finding fellow guests to network with, who developed the first ever social network platform dedicated to the real-time needs of guests. Multiple hotel properties are currently deploying the LobbyFriend™ platform, including the New Orleans Hotel Collection. "We look forward to the opportunity of offering guests of the New Orleans Hotel Collection a social environment where they can connect with each other via LobbyFriend," comments Craig Hulford, Area General Manager for the New Orleans Hotel Collection.

According to Jason Ayoub and Mohit Kumar, managing founders of LobbyFriend™, "We are delighted to be partnering with Quadriga to bring LobbyFriend™ to the world's leading hotels and brands. Quadriga's knowledge and understanding of the hospitality sector resulting from over 30 years of experience, its technology expertise and its scale around the world make them our ideal partner, helping us to socially connect guests to relevant information and other guests, ensuring they have the best experience possible during their hotel stay."

Quadriga is currently previewing LobbyFriend™ at Equip'Hotel in Paris and plans to commence customer installations at the end of 2012.

For all enquiries: [email protected]

About Quadriga

Quadriga is a guest technology managed service provider with 275 employees operating in the key strategic geographies of North America, Europe, the Middle East and Africa, supporting more than 300,000 guest rooms. At Quadriga, our success is driven and underpinned by our ability to react with speed and agility to client and market needs to enable us to truly realise our values of empowerment, trusting partnerships, customer excellence, entrepreneurship and ownership.

Through an ever-growing portfolio of products, services and content, proprietary to Quadriga or via 'best-in-class' partners, Quadriga provides customers with the flexibility and reassurance that they can obtain a complete and relevant technology solution that meets their business revenue, guest satisfaction and operational efficiency targets, all from a single, global partner.

Quadriga's range of TV and mobile communications platforms, easy-to-use guest Internet solutions, network management, consultancy and delivery services and multimedia content means it can work with its customers to converge today's disparate technologies to create a technology ecosystem that delivers unequalled guest service and hotel operational efficiency.

As the hospitality sector expands globally, Quadriga's global footprint extends across North America, Europe, the Middle East and Africa. This is being achieved through a combination of Quadriga's own operations and a distribution model into selected countries and territories.

The company will continue to leverage its capabilities, its partnerships and deep knowledge of the hospitality sector to create solutions that harness the latest technologies and meet ever evolving customer needs and guest expectations.

For more details on the company visit: www.quadriga.com

Vicky Daniels
Group Marketing Manager
+44 (0) 118 916 7181

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