Peter Klebanoff Now Heading OpenWays Mobile Key Business Development Effort in the Americas
Known and well respected by brands, owners and management companies, and passionate about the guest experience, this 30-year hospitality industry veteran will leverage his contacts and guest-facing technology sales expertise to help hoteliers drive better stay experiences while saving money
Los Angeles – With deployment of its Mobile Key front-desk bypass solution well underway at hotels around the world, and its OKIDOKEYS solution now released into the residential market, OpenWays is hiring more talent. To apprise properties, managers, owners and brands on the mobile-strategy enhancement capabilities of Mobile Key — a technology that enables travelers to use any of the 6.8 billion cell phones or smartphones worldwide as a mobile room key — OpenWays Founder and CEO Pascal Metivier has hired 30-year hospitality industry veteran and hotel technology advocate Peter Klebanoff as Senior Vice President, Business Development.
"Adding a marketplace leader of Peter's caliber to the OpenWays team demonstrates our commitment to providing the highest quality service to hotels across the Americas," Metivier said. "Peter's 20 years of experience in sales and business development, mostly related to implementing guest-facing technologies in hotels, combined with 10 years as a hotelier where he worked in front- and back-office operations, makes him the ideal person to lead this effort and stimulate further growth.
"Peter is known and well respected by brands, owners and management companies," Metivier said. "He has implemented several innovative and successful programs focusing on enhancing the guest experience during his years in operations. He understands the impacts of technology on operations and the guest experience, and he knows how to work with hoteliers to develop optimized product enhancement strategies and engagement structures to achieve their goals and ultimately exceed guest expectations. For these reasons and many more, we are pleased to welcome Peter aboard."
"There has never been a more exciting time to join the OpenWays team," Klebanoff said. "Today travelers are tethered to their personal devices, but one operating platform and one mobile network does not fit all. Whether its iOS, Android, Blackberry or a Windows Phone, guests expect that a hotel's mobile offering, from apps to room keys, will work on the phones of their choosing — even non smartphones. Mobile Key by OpenWays is the first and only front-desk bypass solution on the market without limits. It works with any operating system and any mobile phone on the planet to enable guests to bypass traditional hotel check-in/-out processes, if they choose, and proceed straight to their rooms upon arrival and securely open their room locks. It's compatible with most existing locks supplied by the major electronic lock vendors with a minor upgrade, and it's attracting a growing Value Added Reseller (VAR) network. I am thrilled to join OpenWays and continue building momentum for Mobile Key adoption."
Decades of Experience
Prior to joining OpenWays, Klebanoff spent 16 years with LodgeNet Interactive Corp. (SONIFI Solutions) where he played numerous executive roles and developed a customer-satisfaction index program to help measure and improve hotel satisfaction, including ways to speed check-out. On the hotel operations side, Klebanoff played front office and housekeeping roles for Holiday Inn, Ramada, Sheraton and Marriott (where he went through their management training program as well). He holds a Bachelor’s of Science degree in hotel management from the University of Massachusetts and received executive education at the University of Minnesota, Carlson School of Business. He has numerous professional affiliations, and served on the American Hotel & Lodging Association E-Business Committee and Tradeshow Task Force. Klebanoff is a published author, contributing several articles for hotel and security trade publications.
To see OpenWays’ Mobile Key for hotels technology in action, click here. For more information on OpenWays' full line of Mobile Key solutions, visit or contact Peter Klebanoff at [email protected].
About OpenWays
OpenWays is a global solutions provider of mobile-based access-management and security solutions. With offices in Los Angeles, Las Vegas, Seoul and in Europe, OpenWays provides technology solutions allowing for the secure issuance and delivery of access rights and keys processed via any cell phone operating on any network. The OpenWays solution is truly unique as it is built on the concept of credential dematerialization. The OpenWays mobile room key solution works on ALL the 6.8 billion cell phones in service in the world today. For more information, please contact Barb Worcester at +1 440 930-5770 or email [email protected]. More information can be found by visiting .
Barb Worcester
+1 440 930 5770
