Dorint Hotels & Resorts and Trust International Celebrate 7th Year of Partnership with 28% Increase in Website Bookings

Dorint Hotels & Resorts (www.dorint.com), with 41 hotels and resorts in Germany & Europe, and Trust International celebrate their 7th anniversary of distribution partnership following a year of excellent results using Trust's new Internet booking engine (IBE) technology Trust|Guestbooker.
Dorint is utilizing the Trust technology to display the hotels in the Global Distribution Systems via the DO code, in their own service center to generate reservations for the group, and on the Dorint website to provide their guests with feature-rich information and direct, real-time access to rates, availability and descriptive content for their properties. By using the new Trust|Guestbooker on its website, Dorint's production increased by 28% in room nights and about 45% in revenue during the last 12 months. Other online travel agency (OTA) channels handled via Trust increased by 15% in room nights, and 27% in revenue, for the period of the cooperation.
"We do everything possible to provide our guests with the best service, and highest quality," says Barbara Stockebrand, Director Sales & Distribution at Dorint Hotels & Resorts. "The availability of our hotels, the best possible display of the information, as well as a trusted reservation process, is part of it. And this is where the Trust products and services are helping us. They are the key factor in our longstanding and fruitful cooperation. We are looking forward to continue and grow this partnership in the future, resulting in growth of customer satisfaction and increased revenues."
"We are very proud of our partnership with Dorint Hotels & Resorts," said Richard Wiegmann, Managing Director of Trust International. "Trust International is known for the close cooperation we have with our customers. With Dorint we have a living partnership and are growing their business by implementing latest technologies to help them increase sales and average daily rate."
The Dorint brand stands for congeniality, a warm and welcoming atmosphere and consistent quality in Dorint Hotels located in major cities of Germany and properties in Mallorca, the Czech Republic, Switzerland, Austria and the latest addition – in the Netherlands, the Dorint Airport Hotel in Amsterdam.
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About Dorint Hotels & Resorts
The Cologne-based Neue Dorint GmbH operates 41 hotels throughout Europe under the Dorint Hotels & Resorts brand. A staff of around 2,600 in Germany, the Netherlands, Switzerland, Austria, the Czech Republic and Spain live out warm and natural hospitality. Dorint Hotels & Resorts is one of the leading hotel chains on the German market.
Media Contacts:
Dorint Hotels & Resorts
Press Officer / Contact:
Kaspar Müller-Bringmann
Aachener Strasse 1051
50858 Köln / GERMANY
Tel.: +49 221 48567-192
Fax: +49 221 48567-193
www.dorint.com
For further information about Trust International please contact:
Trust International Hotel Reservation Services
Orlando (FL), USA
Tel +1- 407-745-3434
Frankfurt, Germany
Tel. +49696640891503
Media Contacts:
For The Americas
- Julie Shepherd, Accentuate PR
- Tel +1 815 479 1833 –[email protected]
Christiane Seelgen, Trust International
- Tel.+49 69 664 089 1503 –[email protected]
About Trust International Hotel Reservation Services GmbH
Trust International is one of the world"s leading CRS providers and international hospitality partners. Trust"s services and supporting technologies help hotel chains and hospitality groups support their sales and marketing activities with the latest distribution solutions. The range of services includes CRS solutions and CRO software, connectivity to all GDS and OTA channels, Internet booking engines and third party integration to PMS, RMS and CMS systems. Trust International offers the full range of CRS-related products such as content management, business intelligence and commission payment services.
Via Trust"s own communication centers located in North America, Europe and The Far
East customers in 47 countries are served with private label telephone reservation, concierge and telemarketing services.Established in 1989 Trust International is renowned for its highly reliable reservation
platform, continuous investment in systems and delivery of superior customer value.