Industry Update
Supplier News 9 August 2016

BirchStreet Procure-to-Pay Solution is Fully Deployed Across Starwood Hotels & Resorts North American Properties

BirchStreet Deployment in North America is Complete

share this article
1 min
BirchStreet Logo

NEWPORT BEACH, Calif. and STAMFORD, Conn. -- BirchStreet Systems announced that Starwood Hotels & Resorts Worldwide has fully deployed BirchStreet’s Procure-to-Pay Platform across its owned and managed North American properties. As the hospitality industry leader in Procure-to-Pay (P2P) automation, the cloud based BirchStreet platform helps its customers increase efficiency and visibility in all purchasing related activities, drive compliance and financial controls, and improve operations resulting in increased profitability.


As of July 5, 2016, Starwood concluded its deployment of BirchStreet’s eProcurement and AP Automation in all Starwood’s managed assets in North America to streamline its P2P business processes and generate real-time business intelligence. The BirchStreet modules are integrated with Starwood’s financial system. After successfully launching P2P in pilot properties in the US and Canada, all North American properties were rolled out in consecutive waves.

Tad Wampfler, Chief Supply Chain Officer at Starwood stated, “I could not be more satisfied with the cross functional team effort between Starwood and BirchStreet. From the creation of the initial business case, through IT design/testing/development, piloting the system, adjustments from key learnings, to the training and onboarding of the hotels, the cooperative spirit of everyone has been outstanding. This collaboration has resulted in the best P2P system in the industry.”

To prove the success of the P2P implementation project, Starwood tracked key metrics:

  • More than 14,000 invoices each week no longer require manual entry, a 70% (and growing) reduction.
  • As the Starwood P2P eco-system matures, the system will automatically process more than 1 million invoices per year in North America while providing a vastly improved user experience, better financial controls and spend visibility, which will enable greater savings.

The next phase of deployment of BirchStreet’s solution has started around the globe. “We are thrilled to have successfully implemented a world-class P2P solution for Starwood. We value them as a strategic customer and will continue to work hard to improve and build on the functionality. Our goal is to enable all of our customers to improve their procure-to-pay processes and become more efficient and profitable by using the most innovative cloud technology,” stated Sushil Garg, CEO of BirchStreet.


BirchStreet Systems, Inc. provides global enterprises with a complete procure-to-pay business solution deploying a SaaS model using cloud technology. BirchStreet software focuses on improving business processes by automating eProcurement, AP Automation, Inventory Control, Recipe Management System, Capital Projects and Executive Dashboard modules to support the hospitality industry. Thousands of businesses in over 130 countries currently subscribe to BirchStreet to connect and do business with a network of more than 345,000 suppliers. Established in 2002, BirchStreet is privately held and is headquartered in Newport Beach, California with offices in Denver, India, China, Singapore, and Europe. For more information, please call 949-567-7000 or visit


Headquartered in West Palm Beach, Fla., Island Hospitality Management, Inc, is a third-party, independent management company. It operates over 160 hotels under six different brands, primarily premium select-service hotels, upscale, extended-stay properties, and upscale hotels, in 29 states and the District of Columbia. Additional information is available on the company"s Web site,

Theresa Kim
Marketing & Events Manager
Phone: 949-567-7040
Send email