Premier Inn

Premier Inn has today been named the UK's top-rated hotel chain for a second consecutive year, having once again achieved the highest score in the annual Which? Hotel Chain Survey.

The hotel chain, which has over 740 sites and 60,000 rooms across the UK, was recognised for providing a "first class experience" at "very competitive prices".

Which? members were asked to rate the key factors that contribute to making a hotel chain the best in the UK including value for money, bedrooms, bathrooms, cleanliness, bed comfort and whether descriptions met reality.

As well as topping the hotel chain league table, the Premier Inn team has also retained its prestigious Which? Recommended Providerstatus. This mark of excellence publicly recognises Premier Inn as best in class and is only awarded to the very best services and providers by Which?.

Both accolades come after a year of continued growth for Premier Inn which has seen the opening of many new sites across the country and the creation of hundreds of new jobs and apprenticeships.

Simon Jones, Managing Director of Premier Inn, said:

"We are delighted that Which? has awarded Premier Inn the accolade of the UK's top-rated hotel chain for a second year. This recognition means an enormous amount to us. Every day I see our team members putting their energy and talent into making Premier Inn the best it can be and I'm so pleased that their contribution has been acknowledged at such a high level once again.

"Premier Inn is a growing company within an expanding industry. Maintaining very high standards in this context is something we have worked hard to achieve, through world-class training and listening closely to the needs of our guests whose expectations are always increasing."

Richard Headland, Editor of Which?, said:

"Our survey found that you can get a good night's sleep at a top scoring chain for a reasonable cost and shows when it comes to UK hotels, you don't necessarily get higher standards for higher prices."

About Whitbread PLC 

Whitbread PLC is the owner of Premier Inn and restaurant brands including Beefeater, Brewers Fayre, Table Table, Bar + Block, Whitbread Inns and Cookhouse + Pub.

From booking to bed, Premier Inn is here to help its guests rest easy. Whether it's a choice of 80,000 rooms across 800+ hotels, beds guests won't want to leave, tasty food, flexible rates or friendly team members who genuinely care, these are just some of the reasons Premier Inn is one of the most-loved hotels in the UK and beyond.

Outside of the UK, Whitbread's expansion plans are focused on Germany. It opened its first hotel in Frankfurt in 2016 and has an open and committed pipeline of 73 hotels and over 13,500 rooms in H1 FY22.

Whitbread is committed to being a force for good in the communities in which it operates. It's sustainability programme, "Force for Good' is focused on enabling people to live and work well and is built around three pillars of Opportunity, Community and Responsibility.

Whitbread PLC is listed on the London Stock Exchange and is a constituent of the FTSE.

Katie McNicol
FRANK PR
+44 20 7693 6999
Whitbread PLC