ReviewPro propels growth in Asia Pacific with key new partnerships
ReviewPro, world leaders in Guest Intelligence solutions for the hotel industry, is expanding rapidly in Asia Pacific. Building on its already large client base, the company has signed a number of key new partnership agreements in the region. Also, it was recently announced that Chinese technology giant Shiji acquired a majority stake in the company.
In addition, ReviewPro has secured multi-year renewal agreements with existing partners including Furama Hotels International, Dusit International, Chatrium Hotels and Residences and GHM (General Hotel Management Ltd).
· Amongst the major new brands that signed with ReviewPro is Bangkok based Minor Hotels. With more than 150 properties worldwide and a passion for delivering perfection to guests, the global brand will use ReviewPro's Guest Intelligence Suite (consisting of Online Reputation Management and Guest Satisfaction Surveys) as well as Advanced Case Workflows to obtain a deeper understanding of their guests' needs to create even better guest experiences across their entire portfolio.
· ONYX Hospitality Group, a Thai-based regional hotel company with brands like Amari, OZO and Shama, has also chosen to use the Guest Intelligence Suite to ensure their properties are consistently exceeding guest expectations.
RJ Friedlander, CEO of ReviewPro, commented on the company's latest news, "In 2016 we saw our biggest year–on-year growth ever in APAC and we expect to expand our market share there even further this year. Our recent partnerships with several leading global brands demonstrates our strong positioning in the region and we will continue to leverage this in the coming year to strengthen our presence."
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VP of Marketing
ReviewPro is the world leader of Guest Intelligence solutions, with more than 55,000 hotels in 150 countries. ReviewPro's Global Review Index™ (GRI), the industry-standard online reputation score, is based on review data collected from more than 175 OTAs and review sites in over 45 languages. The company's cloud-based Guest Experience Improvement Suite™ includes Online Reputation Management, Guest Satisfaction Surveys, Auto Case Management, and an innovative Guest Messaging Hub. The tools and processes that ReviewPro provides enable clients to prioritize operational and service improvements to deliver better guest experiences and increase guest satisfaction, online rankings, and revenue.
For more information go to reviewpro.com