Industry Update
Supplier News13 February 2018

HelloShift Named Top Rated Staff Collaboration Platform by Hoteliers in the 2018 HotelTechAwards

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Hotel Tech Report has named HelloShift 2018's top-rated Staff Collaboration Platform based on data from thousands of hoteliers in more than 40 countries around the world. Over 100 of the world's elite hotel technology products competed for a chance to win this prestigious title.

The HotelTechAwards platform (by leverages real customer data to determine best of breed products that help hoteliers grow their bottom lines. HelloShift exceeded the category average by 10%, with top ratings for likelihood to recommend, ease-of-use, and onboarding.

Founded in 2014, HelloShift is modern messaging for hotels. Hotel teams use HelloShift's integrated platform to manage guest communications and collaborate across shifts, departments, and geography. Teams quickly come to rely on HelloShift's simple approach to notes, tasks, and checklists with familiar social media tools like newsfeeds, tags, and notifications. Managers keep their fingers on the pulse of hotel operations and can instantly message their whole team.

"Just as we bring transparency and ease to hotel software acquisition, HelloShift brings transparency and ease to hotel staff collaboration," says Adam Hollander, co-founder of Hotel Tech Report. "HelloShift has an incredible user experience that's easy for new employees to pick up and optimize out of the gate."

In review after review, hotel users pointed to how easy HelloShift makes communication for hotel teams and guests. One reviewer described how HelloShift helped his hotel save thousands of dollars. A maintenance manager for a branded property in Virginia told Hotel Tech Report: "We had a major water issue in our hotel and I was able to find out about it within minutes because of HelloShift all before the issue got out of control."

"Modern messaging for hotels changes everything," says HelloShift founder and CEO Sudheer Thakur. "We have watched hundreds of teams transition from skeptics to modern hoteliers, transforming their operations, sales, guest satisfaction, and direct bookings with HelloShift's integrated messaging platform. This HotelTechAward shows the delight modern hoteliers experience when they wholeheartedly embrace our tools in their daily work life."

To read the full review and more, head to:

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About HelloShift

Modern hoteliers use HelloShift"s integrated messaging platform to improve operations and drive bookings and reviews. With HelloShift, hotel guests and website visitors can message the front desk through texting and real-time chat. Hotel staff can manage guest communications and collaborate using social media tools like newsfeeds, tags, and notifications. Managers can keep their fingers on the pulse of hotel operations and instantly message their whole team. Learn more at

Sudheer Thakur
Founder & CEO
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