SevenRooms Announces New Funding From Amazon Alexa Fund
Reservation and guest management platform bringing voice-enabled technology to the restaurant industry
NEW YORK (O ctober 17, 2018) - SevenRooms, an all-in-one reservation, seating and guest management platform, today announced an investment from Amazon's Alexa Fund to introduce in-service, voice-enabled technology for the restaurant industry. The funding marks the first investment the Alexa Fund has made in a restaurant technology company, and will pave the way for SevenRooms to integrate Amazon Alexa into its restaurant operations and guest relationship management experience.
"Voice-powered technology is already impacting every industry, and continues to play a central role in the daily lives of consumers and the businesses they interact with," said Joel Montaniel, Founder and CEO of SevenRooms. "At SevenRooms we are always looking at ways our technology can streamline operations while personalizing and humanizing the guest experience. Hospitality operators have long relied on an interface or screen to access information, taking attention away from their guests and operations. Voice eliminates this need, enabling them to shift their attention back to what matters most: the guest. We are excited to leverage this investment from Amazon to bring Alexa to SevenRooms, furthering our mission of enabling high-touch hospitality by creating powerful tools that are invisible to guests, but invaluable to the operator.
"Much like Amazon itself, SevenRooms is a company that understands the importance of an incredible customer experience. By deploying their technology, restaurant operators can make smarter decisions on marketing, guest relationship management, staffing, and more, and ultimately present dining guests with a more enjoyable experience," said Paul Bernard, Director of the Alexa Fund at Amazon. "We have been impressed by the company's growth over the past year, and we are eager to see more restaurants begin to adopt SevenRooms and utilize Alexa as a way to interact with its service."
Following a $8M Series A funding round, led by Comcast Ventures in December 2017, SevenRooms has been able to accelerate its strategic growth plans, with the addition of new restaurant, nightlife and enterprise customers around the globe over the past nine months, as well as nearly doubling its total number of employees.
For more information about SevenRooms and its services, please visit www.sevenrooms.com.
From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate meaningful, direct relationships with guests that make exceptional experiences possible. Founded in 2011 in New York, the reservation, seating and guest management solution gives operators the tools they need to develop direct relationships with guests, boosting revenue and enabling personalized service and marketing. SevenRooms has restaurant, hotel and nightlife clients in more than 100 cities worldwide, including: Jumeirah Group, The Cosmopolitan of Las Vegas, Standard Hotels, LDV Hospitality, Live Nation, Zuma, TAO Group, Bagatelle, Altamarea Group, Ethan Stowell Restaurants, NoHo Hospitality Group, Chase Hospitality Group, Mercer Street Hospitality, Corbin and King and The h.wood Group. www.sevenrooms.com.