Source: Eleven

Portland, Ore. ​—​ Eleven​, the pioneer in cloud-based guest Wi-Fi management software, has published ​The Evolution of Hotel Wi-Fi eBook​.

It was less than 20 years ago that Wi-Fi was first available in our homes and just over 10 years since the first iPhone came out. Since then people have quickly become accustomed to the world at their fingertips. In just a decade, our habits and lives are forever changed-many of us no longer travel with maps, we can answer almost any question in mere seconds, and we can connect with people on the other side of the globe in an instant.

Wi-Fi has also since become ubiquitous in hotels and other public spaces, in response to the expectation that we are connected always and everywhere. But for many reasons, the industry has not always been able to keep up with the demand for more and better Wi-Fi. In this eBook, we take a look at how Wi-Fi has evolved and will continue to adapt to the way people want to connect, not how the technology tells them to. The eBook covers:

  • Past​: a brief history of Wi-Fi technology
  • Present​: the current state of hotel connectivity
  • Future​: what's coming for hotel Wi-Fi

Wi-Fi is a crucial touch point between hoteliers and guests. As we learn from our history and look to the future, we identified the "5 F's" of the next generation of hotel Wi-Fi:

  1. Fast​: high-performance and reliability are key
  2. Free​: basic access should be free for all guests
  3. Frictionless:​ no hassle, it should "just work"
  4. Familiar:​ works just like it does at home
  5. Focused​: attention on the guest experience 

Wi-Fi is one of today's best ways to empower guests to connect to what they need, when they need it, wherever they are. The Evolution of Wi-Fi eBook covers all of this and more -​download it​ now.


Eleven pioneered cloud-based guest Wi-Fi management software for the hospitality industry in 2002. The ElevenOS platform enables hotel brands to centrally manage guest Wi-Fi across multiple devices, properties and providers with real-time analytics. With ElevenOS, hoteliers can leverage their Wi-Fi network to identify and engage guests to drive brand loyalty. An open platform, ElevenOS works with leading network hardware and service providers without the need for proprietary infrastructure. Thousands of hotels and cruise brands trust Eleven to authenticate more than 6 million connections every day. For more information visit

Bridget Werba
PR Contact