Industry Update
Supplier News 9 August 2019

SuitePad and Gold Key Media are celebrating their 200th joint customer!

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SuitePad GmbH

SuitePad and Gold Key Media are celebrating their 200th joint customer!

Berlin/Heidelberg - For over a year now, SuitePad and Gold Key Media Germany (GKMG) have been working in close cooperation to bring a wide variety of publications to over 10,000 hotel rooms worldwide. The two companies are now celebrating their 200th joint customer after the successful completion of a contract with the Mercure Hotel Kaiserhof Frankfurt City Center. This four-star high-end hotel in one of Germany's main metropolises relies on state-of-the-art technology to offer guests access to over 300 german language publications and over 600 international newspaper and magazine titles.

SuitePad and Gold Key Media - the perfect all-round solution

Mohammed Erassas, the resident manager of the Mercure Hotel Kaiserhof Frankfurt City Center, is pleased with the advantages of the close partnership between SuitePad and GKMG: "The hotel industry is now at the point where it's imperative that hotels establish themselves in the market by digitizing their services. The partnership between SuitePad and GKMG offers us the perfect solution. Thanks to the intuitive interface, it's now easier than ever before for us to meet the individual needs of our international guests, providing them with a convenient and modern experience. In addition, we can send guests customized messages. The combination of the great services of both SuitePad and GKMG is clearly an asset to our hotel and our guests."

One in four of the 800 hotels that SuitePad serves across 28 countries is now integrated with the GKMG service on the customizable menu of their SuitePad tablets.


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SuitePad is Europe's leading provider of in-room tablets in the hotel industry and an expert in digital guest communication. The Berlin company was founded in 2012 and now has over 60 employees. In January 2020, SuitePad was awarded first place at the "Hotel Tech Awards" in the categories "Guest Room Tablets" and "Best Places To Work in Hotel Tech". The SuitePad, a tablet for the hotel room, replaces the traditional guest directory by taking digital communication between hoteliers and guests to a whole new level. In addition to general information about the hotel, the surrounding area, gastronomic offers, and an entertainment menu, the SuitePad also serves as a booking tool for spa treatments and restaurant reservations and also combines the hotel TV remote control, and hotel room telephone in one device. SuitePad has equipped more than 1,000 hotels in 30 countries and over 60,000 hotel rooms with its in-room tablets. The portfolio also includes a BYOD solution - Bring Your Own Device, for the use of guest devices - and the SuitePad lobby screen.

Philipp Wachenfeld
VP Marketing
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