CHICAGO, Ill. - Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful implementation of advanced guest WiFi networks at several Graduate Hotels locations across the United States. With its focus on providing an enjoyable and memorable stay near several of the country’s most renowned university campuses, Graduate Hotels can now also ensure that guest demands for modern, reliable and secure internet access are always fully met.

In catering to a guest demographic that includes alumni, students and their family members, Graduate Hotels identified providing a high quality WiFi service as a priority in maintaining high satisfaction rates. This was due to many guests seeking a stable high-performance connection for entertainment, work, study or for staying in touch with family and friends. The decision to select HIS to upgrade the networks of several Graduate Hotels properties came from the brand recognizing HIS as a leading expert in WiFi technology for the hospitality market. With its years of dedicated experience and access to the latest in network technology including advanced Ruckus access points, HIS has established an industry-wide reputation in being able to ensure strong WiFi signal coverage over a wide area that can effortlessly accommodate a multitude of guest devices. Graduate Hotels locations able to provide guests with first-rate online connectivity by partnering with HIS include:

  • Graduate Annapolis
  • Graduate Athens
  • Graduate Chapel Hill
  • Graduate Cincinnati
  • Graduate Columbia
  • Graduate Eugene
  • Graduate Lincoln
  • Graduate Madison
  • Graduate Minneapolis
A WiFi service that can be counted on to be fast and easily accessible is one of the first and most pressing demands made by today’s hotel guests, making it essential for us to work with a provider such as HIS that can ensure we meet this expectation fully and consistently. Throughout each installation at our hotels, HIS has proven that they have the knowledge, technology and support services necessary to provide for a seamless upgrade that will continue to deliver high quality experiences for virtually any type of online guest need. Benjamin Heiland, Vice President, Hotel Technology at Graduate Hotels

In addition to providing Graduate Hotels with the industry’s highest standard in internet connectivity, HIS will further equip property staff and guests with access to its 24/7 support services. By making its expert representatives readily available, HIS can ensure that any network performance or troubleshooting issues are swiftly identified and addressed before satisfaction rates are negatively impacted. This includes the ability to provide assistance with setting up VPN connections, overcoming login difficulties and many other types of troubleshooting issues that can frequently arise.

For more information about the full range of technology solutions available from Hotel Internet Services, please contact Shelly Chandler at 866-265-7575 Ext. 737 or email [email protected]. 

About Touchstone1

Touchstone1, formerly known as Hotel Internet Services (HIS), is a leading technology partner to the hospitality and multi-dwelling (MDU) industries, delivering a higher level of connection through secure, high-speed Wi-Fi, in-room entertainment, network solutions, IoT, voice and security technologies.

With over two decades of experience, Touchstone1 empowers hotels, resorts, apartments, student housing, senior living, hospitals, fitness centers and more across North America, Latin America, Europe and Australia from its headquarters in Clearwater, Florida. From industry-first platforms like SmartRoom and TV Casting Solutions to 24/7 expert support, Touchstone1 is raising the bar for technology and the guest and resident experience—making every connection count.

Learn more at www.Touchstone1.com.

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