Organization Details


ReviewPro is the leading provider of guest intelligence solutions to independent hotel brands worldwide. The company"s comprehensive suite of cloud-based solutions includes Online Reputation Management (ORM) and the Guest Survey Solution (GSS), which enable hoteliers to obtain deeper insight into operational and service strengths and weaknesses, increasing guest satisfaction, review volume and driving revenue. The company offers the industry-standard Global Review IndexTM (GRI), an online reputation score (available exclusively to ReviewPro clients), which is used by thousands of hotels worldwide as a benchmark for reputation management efforts, based on review data collected from 142 online travel agencies (OTAs) and review sites in more than 45 languages. More than 17,000 hotel clients are currently using ReviewPro"s solutions, including Loews Hotels, Kempinski, Dorsett Hospitality, Dusit International, Centara Hotels & Resorts, The Ascott Limited, Alila, Grand Hotels International and many others.

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