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ReviewPro

ReviewProReviewPro is the world leader of Guest Intelligence solutions, with more than 55,000 hotels in 150 countries. ReviewPro’s Global Review Index™ (GRI), the industry-standard online reputation score, is based on review data collected from 175+ OTAs and review sites in 45+ languages. The company’s cloud-based Guest Experience Improvement Suite™ includes Online Reputation Management, Guest Satisfaction Surveys, Auto Case Management, and an innovative Guest Messaging Hub. The tools and processes that ReviewPro provides enable clients to prioritize operational/service improvements to deliver better guest experiences and increase guest satisfaction, online rankings, and revenue.rs.
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Romantik Hotel der Wiesenhof implements ReviewPro solutions to prioritize guest experience

The Romantik Hotel der Wiesenhof has partnered with ReviewPro in order to put the guest experience at the heart of its business. The hotel is committed to monitoring online reviews via the ReviewPro Online Reputation Management (ORM) tool and using the insights to exceed guest expectations for both its many repeat guests as well as to attract new visitors.

SMARTments serviced apartments selects ReviewPro to exceed guest expectations for its corporate clients

SMARTments serviced apartments in Germany has partnered with ReviewPro to improve the guest experience and secure repeat business from its corporate clients. The group has a large volume of corporate accounts and is employing the ReviewPro Guest Satisfaction Survey (GSS) solution with PMS filters to ensure a deeper understanding of this segment and make the operational and service improvements needed to increase repeat bookings.

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Authors

RJ Friedlander

CEO of ReviewPro

RJ Friedlander

CEO & Founder of ReviewPro

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