Organization
Supplier

Buster

Buster LogoBased out of San Francisco, California, CheckMate empowers hotels to build long-lasting relationships with their guests by delivering uncompromised, high-touch service via CheckMate"s guest engagement platform. CheckMate makes it possible for hoteliers to truly understand and connect with their guests, even before they have arrived at their door. More importantly, it enables guests to choose how they would prefer to interact with the property pre- stay, during and post stay. Over 100 hotels are leveraging CheckMate"s mobile platform to exceed guest expectations, drive loyalty and maximize revenue opportunities by enhancing personalization and communication with guests. CheckMate"s valued partners include hospitality companies such as Rydges, Denihan, Thayer, Pacific Hospitality, Westmont, Hostmark, Hersha Hospitality, and Metwest Terra Group.In 2013, CheckMate was acquired by Room 77, who has raised $44M from sources, including Expedia, Concur, Sutter Hill Ventures, General Catalyst Partners, former Expedia CEO Erik Blachford, Zillow co-founder Rich Barton and Room 77 chairman Brad Gerstner.
News

Buster Secures Capital from General Catalyst, Allen & Company, Brand New Matter and Priceline Veterans to Take Its Bus Chartering Marketplace National

Buster, a leading consumer charter bus, limo and van reservation platform, raised $1.1 million in a new round of financing led by executives from Brand New Matter, Inc. ("BNM"), General Catalyst, Allen & Company, and Priceline veterans Jeff Boyd and Bob Mylod.

Checkmate Named best In Class Technology - Innovation at HSMAI Europe’s Annual Awards Ceremony

Checkmate's customer communications tool was named Best In Class Technology Winner for Innovation at the annual HSMAI Europe awards ceremony Feb. 10 in London. The evening honored outstanding marketers across Europe and a Best In Class winner was named in each of the five categories: Digital, Social Media, Public Relations, Revenue Management, and Technology Innovation.

Commune Hotels & Resorts Moves Beyond The App And Partners With Mobile Technology Provider Checkmate To Launch Personalized Guest Communication System

Commune Hotels & Resorts today announced the launch of its personalized guest communication program powered by CheckMate. The service, which enables conversations between guests and hotels through any mobile channel, requires no app download, providing a convenient and easy means for two-way communication.

Appointments
Blog

6 Best Practices for Text Messaging with Guests

Mobile messaging has changed the way that people communicate. Every day, new articles and studies are released showing that consumers now prefer text-messages to phone calls. This shift is especially relevant to hotels and other service businesses, where nearly 80% of consumers favor businesses that offer text message capabilities and 86% of customers will pay more for better customer experiences.

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