Organization
Supplier

ALICE

ALICE logo

ALICE is a hotel operations system and single platform to connect concierge, front desk, maintenance and housekeeping, while also giving guests an entirely new way to engage with their hotel through a mobile application and SMS. ALICE Suite brings together the ALICE Staff, ALICE Concierge, ALICE Guest and ALICE API modules into a unified platform, which allows hotels to connect guests, staff and hotel operations teams quickly and easily. The platform is fully integratable with PMS, POS, and all other third party management systems.

Opinions

New Research Finds a Majority of Hotel Guests Rank Unfriendly Staff as Most Frustrating Part of Their Stay | by Alexander Shashou

By Alex Shashou

ALICE, the hotel operations platform that empowers operational excellence and meaningful guest experiences, released new research uncovering what factors influence hotel satisfaction and found that almost two-thirds of guests (62 percent) with complaints said unfriendly staff are the most frustrating part of their stay.

Four HITEC 2018 Talks You Don’t Want to Miss

By Alex Shashou

If you haven't been to HITEC yet, you are missing out on the biggest hospitality industry technology exposition and conference of the year. 2018's HITEC kicks off on June 18th in Houston, where C-level hospitality executives and the top technology industry experts will gather for four days of in-depth demonstrations and networking.

News
Appointments
Blog

Security and tech trends in the hospitality industry for 2019

The hospitality sector is of course reliant upon fantastic customer service - but sometimes we can overlook the role of both security and technology across the industry. Not only can these issues have their own benefits but they can make other tasks simpler for businesses, from providing more time for your staff, to keeping customers feeling safe and secure.

Authors

Justin Effron

Co-Founder and CEO of ALICE

Alex Shashou

President & co-founder of ALICE

Advertisements