Organization
Supplier

Benbria Corporation

Benbria’s Loop® Guest Engagement Solution Now Integrates with Over 60 Hotel Property Management Systems.Benbria® is a leader in customer experience management and engagement solutions, helping the world's most customer-centric brands deliver a superior experience that goes above and beyond their competitors. Using a variety of mobile, online, and on-property technologies - including SMS, email, web, in-app and messaging channels, as well as kiosks - the company’s Loop® platform enables brands to capture real-time insights into the guest experience as well as message with them to engage or recover. With over 1,000 client locations in 20 countries and a network of 10 global sales partners, Benbria offers both global reach and local expertise within multiple markets and verticals. For more information, visit www.benbria.com.
Opinions

Chatbots in Hospitality: The What, the Why, the How

By Amy Allen

These days, chatbots are the Next Big Thing in mainstream tech. This should come as no surprise: humans have been tinkering with the idea of robots since the fourth century BCE, when ambitious Greek mathematician Archytas was rumoured to have drawn up drafts for a mechanical, steam-powered pigeon.

News

Benbria and GCommerce Announce Strategic Partnership.

Ottawa, Ontario and Park City, Utah, September 17th, 2018 - Benbria®, a leading provider of customer experience management technology, and GCommerce, a leading provider of digital marketing services to the hospitality industry, announced a strategic partnership today to bring a full-suite of marketing and customer engagement solutions to the hospitality industry.

Authors

James Geneau

Director of Marketing

Amy Allen

Content Marketing and Social Media Manager at Benbria

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