The Drifter Collective
An eclectic lifestyle blog that expresses various forms of style through the influence of culture and the world around us.
2019 will be like every year, bringing new challenges and changes to the ever-growing hospitality business. To prepare your hotel or brand, read on for hotel hospitality trends for 2019. That way, you'll know ahead of time what your guests will be looking for, so you can provide them with everything they need at the best price.
One of the best ways to stand out in the crowd without losing profits or sacrificing quality is through architectural elements. The design of your space says a lot about the caliber of service you and your staff will provide, which is why hospitality design is a field that's currently taking off.
The first way that I tried when I became a hotel manager was surveying guests as they checked out. They answered a few simple questions before loading up the car and in a matter of minutes, they were on their way out the door.
The Billboard Effect, in the hospitality industry, refers to the phenomena where potential guests see your hotel on an online travel agency (OTA), but then decide to visit -- and ultimately book through -- your website directly.
Today, though, many hotels have bucked the trend of mass-produced looks in favor of design that's unique, memorable and, most importantly, even more comforting to guests who are on the road. It likely comes as no surprise that a hotel's interior design scheme is extremely important to customers.
Hotels must go the extra mile in their amenity offerings. From free Wi-Fi to breakfast and mobile check-in, a 2016 J.D. Power survey in hotel guest satisfaction remarks on the standardization of perks and its effects on the industry for budget to luxury hotels.
Brand ambassadors have become a more widely known way of advertising to gain customers. They're used by all different kinds of companies, and could prove to be a beneficial method of marketing to promote your hotel.
About LEEDThe LEED Green Building Rating System is a third-party certification program administered by the U.S. Green Building Council (USGBC), a group of building industry sector leaders. It rates buildings based on their environmental impact in categories that include siting, materials used, water efficiency and more.
The popularity of hotel casinos is on the rise, and they're nothing like the movies -- no big heists go down every weekend and they're not only for the elderly.Who would ever associate a casino as a place for a child to be? That's all changing with the expansion of the hotel casino beyond Las Vegas, once viewed as the Sin City where people go to forget their daily burdens.
6 Ways to Make Your Hotel Wedding Friendly and Boost ProfitsYou can't have a hotel without guests -- this is an industry given. But you won't be able to attract guests without giving them at least one reason to stay with you.