Experience Hotel is an all-in-one CRM & Marketing solution designed to manage guest databases, e-reputation, guest experience, and email marketing campaigns. It emphasizes strengthening customer relationships by helping staff to ensure a top-quality experience.
It comes integrated with scads of upsell campaigns for a wide range of offers, including spa treatments, restaurant deals, and room upgrades. It also allows users to set up different campaigns to targetted different things such as nationality, interests, age, etc. It eliminates third-party commission for returning guests by offering an easy re-booking tool that is integrated in-house with the hotel.