Loopon is a digital guest communication software that unifies all tools hotels need to communicate with their guests in one single system. The tool integrates Pre-Stay welcome e-mails & commission-free up-selling, In-Stay chat & feedback, Post-Stay feedback & reputation management, Next-Stay marketing campaigns and a website chat. With all guest communication in one single tool the hotel is able to offer a guest journey composed of a single conversation and experience, where the hotel is able to learn more about the guest with every single message.