A true specialist in technical consultancy, James formed Hotel Technology Consulting Services (HotelTCS) in 2019 to bring his unique blend of technical and business skills to the entire hospitality space.
Will Hotel technology Ever Rule The World? An interesting topic that I came up with, almost as a humorous, tongue in cheek look at an automated future in hotels. However, I first thought of the idea in December 2019, and planned to publish an article in March 2020.
The global hotel industry has suffered and recovered from its fair share of crises over the past decades, from economic downturns, terrorist attacks and natural disasters, but nothing has shaken the hospitality sector quite like the current COVID-19 pandemic.
Anyone who follows my personal posts on LinkedIn will have recently seen me sharing a lot of truths. This is going to continue in a similar vein, albeit focussed on Hotel Technology. The truth is, as of early May 2020, we don't have all the answers.
5G is a controversial and divisive topic for sure. While many agree this is the next logical step in the evolution of mobile data, there are a number of sources out there claiming there are problems. A number of people and publications have spoken out, pointing the finger of blame for a variety of ailments directly at 5G.
Before we dive deeper into content delivery it’s key to understand what is happening in the content provider landscape. One word you will hear in the video, and in many other places is unbundling. Unbundling is something that effects both On Demand content providers and Liner (Channel) providers.
It’s clear to remember that not all guests are the same. As such they will behave differently in the hotel, and also come with different expectations. This is not another post about millennials vs GenX vs Boomers, no we are talking more about guest acquisition.
One of the biggest challenges of providing a Hotel TV system that will wow the guests is providing a solution that acts just like their systems at home. This obviously has challenges, because as Nick alludes to later in the video, you are essentially creating 100/200/300 "homes" within a hotel.