Product
Product

FX GeM

FX GeM
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A complete social distancing and mobile engagement incorporated into one solution that seamlessly integrates with FX Front Desk & POS. This module transforms every touchpoint in the customer journey to a safer contactless point, leveraging the guests own device. Contactless pre-check-ins, Digital signing of registration cards, In-room requests, Contactless menus and order taking options for restaurants, Contactless check-out and Contactless bill settlement are some of the features this solution offers.

Pre-check-in features

  • Provides the guest a contact-less capability to provide information before arrival
  • Updating guest details per room
  • Make advance payment*
  • Request room upgrade
  • Proof of identity can be uploaded eliminating the need to exchange any kind of document which runs the risk of contamination
  • A digital signature feature which decreases chance of contact with any contaminated objects for guests and staff

Check-in features & features during stay

  • QR code to complete contact-less check-in
  • Mobile key for each room**
  • Housekeeping, Room Service, Concierge and Maintenance can be requested from your own device
  • Scan the QR code on your table at the restaurant and order as you please with the contact-less menu

Check-out features

  • The check-out process can be initiated with just a click of a button
  • The bill can be checked, reviewed and finalized digitally, through your own phone
  • Bill settlements can be made through the online payment gateways* incorporated into the contact-less solution

*Payment gateway integration, availability and time frame could vary in each geography as per service provider.

** API to be provided by DL provider

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