With a Kempinski career that spans more than 18 years and 5 countries, Monika Tritz has established herself as a true brand ambassador. After her role as Regional Director of Operations – Europe, Monika returned to China in 2020 to lead Kempinski The One Suites Hotel Shanghai Downtown. She will share why she returned to property leadership, the core differences between managing a traditional hotel and a residence, as well as share how she plans on providing her team, her residents, and guests the Kempinski experience in the “best-kept-secret” in Shanghai.In this video you will learn:- Why residences can be a better choice for hotel owners- How to engage a residence operations team- What can be learned from working in Corporate Office- How to ask for what you want when managing your career