Hospitality Net TV
Video20 April 2021

2nd International Research Symposium (15-16 April 2021) - The future of the hospitality profession

The crisis will probably change the way we work for years to come. Contactless transactions in hotels, home deliveries for restaurants, automatization and robotization… At the same time, when businesses re-open staff shortages may be even more problematic than before. prof. Tom Baum and Caro van Eekelen explain how they see the future of the hospitality profession.