HITEC Rewind: Duetto’s David Woolenberg on Profit Intelligence and the Evolving Role of the Revenue Manager

In this HITEC 2025 interview, David Woolenberg, former CEO and President of Duetto, introduces the company"s new Revenue and Profit Operating System (RPOs), a holistic framework that combines Duetto"s established revenue management tools with profitability benchmarking from HotStats. David shares how RPOs enables hoteliers to move beyond room-focused strategies, break down tech silos, and empower teams with actionable insights. He also discusses the role of AI as an enabler—not a replacement—and how the revenue manager"s responsibilities are expanding across departments like finance and marketing.