In our next episode of Masters of Hospitality, Les Clefs d'Or International members break down the fundamental support elements hotel staff need to go from good to exceptional when delivering service that increases Net Operating Income. We also learn from Forbes Travel Guide why consistency is your most critical ally, and complacency is your most dangerous enemy.

Thank you to everyone who gave such honest and refreshing perspectives (in order of appearance):

  • Amanda Frasier
  • Binoy Nair
  • Lilia Aguilera Albarran
  • Sharezal Abdul Wahid
  • Harald Mootz
  • Burak Ipekci

Learn more at alliants.com

In our next episode of Masters of Hospitality, Les Clefs d'Or International members break down the fundamental support elements hotel staff need to go from good to exceptional when delivering service that increases Net Operating Income. We also learn from Forbes Travel Guide why consistency is your most critical ally, and complacency is your most dangerous enemy.

Click to watch the episode below to find out for yourself!

Thank you to everyone who gave such honest and refreshing perspectives (in order of appearance):

  • Amanda Frasier
  • Binoy Nair
  • Lilia Aguilera Albarran
  • Sharezal Abdul Wahid
  • Harald Mootz
  • Burak Ipekci