The Power of Room Technology – How a Swiss City Hotel Maximizes Guest Comfort and Revenue
The Power of Room Technology - How a Swiss City Hotel Maximizes Guest Comfort and Revenue
In this webinar, Franziska and Tilmann will discuss how Art Deco Hotel Montana in Lucerne uses in-room tablets to enhance guest communication, increase sales, and optimize processes, all while reducing costs.
A dial-in link will be sent to the email address you provide before the start of the webinar. We look forward to your participation!
What you will learn in this webinar:
- The secret upselling weapon
- Reasons to digitalize
- Ways to engage guests in the hotel room
- Benefits of a digital guest directory and favorite features
- Art Deco Hotel Montana's marketing goals
- The advantages of analyzing guest behavior on the device to continuously improve the guest stay
- How to cleverly upsell your hotel's offers and services using in-room technology
About the Speakers:
Franziska Furrer has been working at the Art Deco Hotel Montana marketing team for more than five years and became head of marketing & sales over a year ago, and she is responsible for all the features and content on the hotel's SuitePads. Franziska loves working in the hotel industry and especially in the Art Deco Hotel Montana, because of the innovative and creative work setting, and is interested in driving digitization in hospitality forward.
Tilmann Volk is the co-founder and managing director of SuitePad, and he is responsible for operations and product/engineering. After completing his studies at the WHU Otto Beisheim School of Management, Tilmann headed up Business Development at Beko Käuferportal before co-founding SuitePad. Tilmann is a keen climber and mountaineer, swapping Berlin's flat surroundings for the steep slopes of the Alps as often as he can.
More information and free registration: https://hubs.li/Q01P7L660
