Direct Booking Mastery Certification

Why fewer options means more bookings

Picture this: Caroline is a business traveler who has stayed at your hotel before and has left glowing reviews.

Opinion Articles

Leading with Empathy and Purpose in Singapore: A Conversation with Angeline Tan of Momentus Hospitality

With more than three decades of experience in hospitality and real estate, Angeline Tan brings a seasoned yet people-centric perspective to her dual role as Senior Vice President of SingHaiyi Hospitality and Momentus Hospitality.

UEFA Women’s Euro 2025: Switzerland’s Summer of Football

When Switzerland welcomed the UEFA Women’s Euro 2025, it was more than just another major football tournament; it was a nationwide festival that brought together sport, culture and tourism in a way few countries could replicate.

Beyond the Front Desk: How Cloud, Mobility, and AI Are Redefining Hospitality

I’ve worked in hotel tech long enough to know that most meaningful changes don’t arrive with a bang. They come in crawling in quietly, before they begin to walk.

Hotel Training Needs a Rethink: From Checklists to Commitment

Training in hospitality has never been only about tasks. It is about shaping culture, building belonging, and creating pride.

Automation Readiness: A Practical Checklist for Hotel Leaders

Have you ever counted how many hours your teams spend each week copying data from one system to another, reconciling payments, or correcting reservation errors?

Dynamic Budgeting: Redefining the True Cost of Visibility

For too long, the debate around hotel distribution has been framed within a deceptively simple equation: place the commission paid to an OTA on one side, measure the acquisition cost of a direct booking on the other, and then declare whichever is lower the winning option.

Today's News

Cinnamon Hotels & Resorts achieves +71% growth in website active users and +5% boost in conversion rate with Cendyn Web

Cinnamon Hotels & Resorts, Sri Lanka’s largest hotel chain with a diverse portfolio, operates across Sri Lanka and the Maldives, offering nature- and culture-based destination travel.

Ascott’s Citadines Brand Surpasses 200 Properties Globally, Powered by Strong Momentum Since Brand Refresh

The Ascott Limited (Ascott), the wholly owned lodging business unit of CapitaLand Investment (CLI), has hit a major milestone with its Citadines portfolio surpassing 200 properties globally, driven by asset-light growth through management and franchise agreements.

Travel Tech Asia 2025: Where Innovation Powers the Future of Travel

From 15 – 17 October 2025, the global travel technology community will gather at the Sands Expo and Convention Centre, Singapore (Level 1, Hall B) for Travel Tech Asia 2025.

Hungry for Travel: How Food is Shaping Holiday Home Stays in Asia Pacific

Booking.com’s ’Taste of Home Asia Pacific’ research reveals that food is playing a central role in shaping the holiday home experience in 2025.

Travalyst launches the Data Hub – a new sustainability data platform built to support industry-wide systems change

Travalyst, the independent not-for-profit coalition of leading travel and technology companies founded by Prince Harry, Duke of Sussex, today announces the launch of the Data Hub.

Sofitel teams with renowned French acoustic engineer Devialet to elevate the guest experience through immersive ambience

Pioneer of French luxury hospitality, Sofitel is deepening its signature sensorial experience through a new global partnership with trailblazing French enterprise Devialet, the acclaimed acoustic engineer.

Kandé Camara Appointed Chief of Staff and Group Director of Sustainability at Mandarin Oriental Hotel Group, Hong Kong (SAR)

Lou Lavaux Appointed Chief Financial Officer at Makeready in Dallas - TX, USA

Sara Roure Appointed Head of EMEA Capital Formation at KSL Capital Partners EMEA, Spain

Construction Commences on $75M New Novotel Geelong Hotel Tower

IHG Hotels & Resorts Signs Third Vignette Collection in Germany

Hilton Brings Europe’s Largest Hampton by Hilton to Manchester

Today's Supplier News

The Ned London boosts F&B revenue by 16% after rolling out IRIS Mobile Ordering solution

Tambourine Wins Seven Viddy Awards for Excellence in Video Production

What kind of hotel key card earns an order for 20,000 units? The sustainable kind.

LodgIQ builds new RMS integration to D-EDGE for European hotels

Logis Hotels Group selects Mews to support the digital transformation of its expansive portfolio

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