Direct Booking Mastery Certification

The AI-powered hotel upsell: Turning every channel into a revenue generator

A guest is about to check in. They’ve booked a city-view room for two nights, and your data knows they stayed six months ago and splurged on a spa treatment.

Opinion Articles

Turning October Into Opportunity: How Hotels Can Use PMS Insights to Drive Shoulder-Season Revenue

As the leaves turn and summer’s bustle gives way to cooler days, October can feel like a lull for many hotel operators. But for properties that know how to mine the gold in data, this shoulder season can become one of the most profitable windows of the year.

Is luxury goods industry failing? or is it something else?

Every few months (and recently even more often), a new wave of headlines proclaims the “end of luxury.” Supposedly, the new generation doesn’t want to carry Vuitton monograms, buy Hermès, slip into Gucci loafers, or line up for Chanel bags.

Five Key Negotiation Skills Every Hospitality Leader Should Master

Negotiation skills are among the most underappreciated abilities in the hospitality industry, yet it shapes everything from supplier agreements to guest experiences.

Today's News

FHS World delivers its most dynamic agenda to date

Future Hospitality Summit - FHS World has unveiled its line-up of over 200 high-level speakers and an action-packed agenda for its biggest summit to date, which will see more than 1,600 hospitality and tourism leaders descend on Dubai’s Madinat Jumeirah, 27-29 October.

Unexpected Upgrade: Europe flips the script on responsible travel

Europe, the world’s most visited continent, attracts nearly 700 million travellers each year* — a testament to its rich culture, diverse landscapes, and warm hospitality.

Swire Hotels unveils Upper House, a new chapter for The House Collective

Swire Hotels today unveils Upper House, a global brand uniting its acclaimed House Collective properties and signalling a bold phase of international growth.

UN Tourism, TUI Care Foundation and University of Cambridge Launch “Tourism Food for Good” to Transform Food Systems in Tourism

Ahead of World Food Day, UN Tourism, TUI Care Foundation and the Centre for Resilience and Sustainable Development (CRSD) of the University of Cambridge, have launched Tourism Food for Good, a new global initiative to co-create sustainable and circular food systems across the tourism value chain.

Choice Hotels International Debuts MainStay Suites™ in Australia with Addition of 581 Rooms

Choice Hotels International, one of world’s largest and most successful accommodation franchisors, is launching MainStay Suites™ in Australia.

Gautam Bhandari Appointed Chief Development Officer for Asia Pacific excluding China at Marriott International APEC, Singapore

Patricia Galas Appointed Vice President of Marketing at The Trump Organization in New York - NY, USA

Phil Hugh Appointed Chief Development Officer (CDO) at Sonesta International Hotels Corporation in Newton - MA, USA

voco Gosford to Open This December within Landmark Archibald Precinct

MGallery Collection unveils The Brighton Hotel Sydney: a bayside sanctuary where light and water shape every moment

The Charles Hotel Introduces The Monforte Suite

Veriu Group Breaks Ground on New Punthill Albury Hotel

Featured Event

EHL Group Career Fair Fall 2025

On Saturday, October 25th, our on-campus Career Fair will give you the opportunity to meet, interview and recruit students and alumni who are looking for an internship or a job.

Today's Supplier News

Thoughtful Design Meets Responsible Luxury in New Cotton Velour Slippers

Post-acquisition growth in APAC continues as The Parnell Hotel & Conference Centre moves to Mews

Shiji releases Q3 2025 Guest Experience Benchmark: Global satisfaction climbs, but 3-star hotels lead the charge

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