Direct Booking Mastery Certification

Lead nurturing for hotels: From inquiry to confirmation

You have revenue hiding in plain sight…and it’s slipping away.You have revenue hiding in plain sight…and it’s slipping away.

Opinion Articles

Luxury Starts Within: People Who Make Hospitality Shine

I recently attended the Beyond Luxury Awards at the Fairmont La Hacienda Costa del Sol which we had sponsored, the event brought together luxury hoteliers from across Spain.

How the USALI 12th Revised Edition Enhances Hotel Benchmarking and Drives Hotel Performance

Questions are commonplace in any hotel business. Who hasn’t been in a budget meeting or financial review when someone has asked if the food and beverage margins are competitive, or if the spa department should be generating more revenue, or how labor efficiencies compare to other properties of the same size?

AI in Hospitality: Transforming Service Experience and Efficiency

Artificial Intelligence (AI) has been significantly reshaping the hospitality industry over the past decade. From luxury hotels to fast food joints, AI tools are affecting how services are delivered and how operations are run, ultimately having an enormous impact on the customer experience overall.

Hotel Food and Beverage – A Bright Spot in 2025

U.S. hoteliers are struggling to increase revenues in 2025, as rooms revenue (the largest source of revenue for hotels) increased by just 0.8% during the first half of the year, according to CBRE’s August 2025 edition of Hotel Horizons®.

10 Hotel Tech Predictions for 2026

The hospitality industry doesn’t need more buzzwords or metaverse-ready ideas. What matters is creating online experiences that put guests first and drive measurable results.

Today's News

Casual Living at Scale with Asli Kutlucan, CEO Europe at TFE Hotels

In this episode of Pillow Talk Sessions Podcast, Asli Kutlucan, CEO Europe at TFE Hotels, joins hosts Jessica Gillingham and Kristian Lupinski to unpack how TFE is reimagining the intersection of hospitality, residential living, and adaptive reuse through its expanding portfolio of hybrid hotel brands.

EHL Back of House Podcast: Bernhad Bohnenberger about Reinventing Hospitality with Purpose

Each week, we step behind the scenes to uncover the real stories of entrepreneurs and industry leaders: their challenges, breakthroughs, and what truly drives them.

U.S. hotel results for week ending 1 November

The U.S. hotel industry reported mixed year-over-year comparisons, according to CoStar’s latest data through 1 November.

Are Traditional TMCs Becoming Obsolete—or Reinvented?

Corporate travel management: obsolete relic of the fax-machine era… or the industry’s best-kept secret weapon?

UN Tourism and Università della Svizzera Italiana Strengthen Links Between Tourism and Fashion

Following on from the joint report "Fashion and Cultural Tourism – Connecting Creators, Businesses, and Destinations" USI, in cooperation with UN Tourism, hosted a hybrid workshop (24 October) to strengthen ties between the fashion and tourism sectors.

Trip.com Group Shapes Global Travel Trends through AI Innovation, Sustainability and New Consumer Insights at WTM London 2025

As World Travel Market (WTM) 2025 draws to a close at Excel London, Trip.com Group showcased its global leadership by sharing insights and innovations shaping the future of travel.

HSMAI DC Directors Roundtable Will Share DMV Hotel Market Insights

The Washington, D.C., chapter of the Hospitality Sales and Marketing Association International today invited hospitality professionals from throughout the DMV to attend its annual Directors Roundtable on Nov.

Sheraton Reimagines a Bedtime Classic in New Campaign “Goodnight Room”

For generations, Goodnight Moon has been the story that signaled comfort - a final goodnight before tomorrow’s adventures begin.

Final lineup confirmed for HOSPACE 2025

HOSPA has confirmed the final lineup for HOSPACE 2025, with it set to take place next Thursday, 13th November 2025, at the Royal Lancaster London.

Khun Puthapong Purushahansa (Moo Yen) Appointed Area General Manager – Eastern Seaboard at Absolute Hotel Services (AHS) in Bangkok, Thailand

Kristen Richter Appointed Chief Commercial Officer at Peregrine Hospitality in Denver - CO, USA

Philippe Agnese Appointed Vice President of Culinary Operations at Atlantis Paradise Island, Bahamas

Topping-out ceremony marks next step for Moxy Aarhus and the development of the Sydhavn District

InnVentures Announces Rebrand & Full Renovation of Santa Maria Hotel to Homewood Suites by Hilton

Radisson Residences Taghazout Bay Brings Contemporary Living to Morocco’s Renowned Surf Capital

Marriott Debuts New Beachfront Resort in Pattaya, Offering a Tranquil Family-Friendly Escape on Jomtien Beach

A Timeless Riviera Icon Returns: Como Le Beauvallon

Today's Supplier News

Skift and Mews reveal how guest-first strategies drive hotel revenue and long-term hotel growth

Stanglwirt adopts Daylight PMS to enhance luxury hospitality through next-generation technology

What links your pet bestie with your kid? A hotel key card making unexpected headlines.

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