In 2025, Travelers Want Hassle-Free Trips : How Generative AI Can Help

Consider the last time you set out to plan your next holiday. Did you find it easy to make a quick decision on where to go, which airline and hotel to choose, which experiences to pick or restaurants to dine at? Chances are you didn't. And you're not alone.

The travel planning process is fragmented and can be very time-consuming, with travelers juggling multiple apps, ads and websites to piece together their itineraries. A recent Accenture study titled “The Travel Industry’s New Trip” highlights that almost 7 in 10 (68%) travelers visit up to 10 different websites to plan their trips.

That’s a lot of time and effort and could result in lost revenue. Two thirds (66%) of respondents told Accenture they are dissatisfied with current planning options and 61% find navigation on applications and sites complex. More than half (56%) say that the lack of options for customization or filtering content adds to the time required to make a decision and, in some cases, leads them walking away completely.

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The Hotel Yearbook 2025 - Annual Edition

The global hospitality industry stands at a pivotal moment of transformation. Rapidly evolving guest expectations, new operating models, the accelerating pace of technological change, and heightened competition are reshaping the way hotels operate and engage with their diverse stakeholders. Owners, brands, and managers increasingly recognize the need for forward-thinking strategies that deliver memorable guest experiences, drive bottom-line results, and strengthen long-term competitiveness. The Hotel Yearbook Annual Edition 2025 explores the key areas where the industry is innovating, highlighting success stories, best practices, and emerging trends that offer a path forward. By presenting insights from leading experts, we aim to provide hoteliers and stakeholders with a holistic understanding of the forces shaping hospitality today—and actionable ideas for thriving in the year ahead.
www.hotelyearbook.com/edition/2025.html