Author
Author

Zach Blatt

Founder of RightBid

Zach  Blatt

Zach Blatt is the founder of RightBid, a software company that produces research for the hotel, restaurant, and e-commerce industries. The RightBid Feedback Collector software can collect detailed customer feedback data from some of the largest hotel chains from leading online review sites enabling industry decision makers to deliver a stronger customer experience. For more information email [email protected] or visit www.rightbidretail.com.

More about Zach Blatt

Insights by Zach Blatt (2)

When Picking a Hotel at Disney World Does Money Buy Magic?

There are few pastimes more exciting than planning out a family vacation to Disney World. With thirty resort hotels in Disney Worlds and countless other hotels in nearby Orlando and Kissimmee customers have many options from which to choose.

When it Comes to Customer Satisfaction Cleanliness Matters

The recipe to happy customers is good value and a good location. Right? Earlier this month I explored the question of what factors lead to a good customer experience. I developed a list of 100 brand name hotels in the Philadelphia area and using our RightBid Feedback Collector software collected 113,333 customer votes from leading travel sites like TripAdvisor, Priceline, and Hotels.
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