Author
Author

Jeff Zabin

Research Director at Starfleet Research

Jeff Zabin

Jeff Zabin is Research Director at Starfleet Research, the IT market research arm of Starfleet Media, which benchmarks best practices in hospitality technology and publishes the popular Smart Decision Guides on hotel-related topic areas. He also serves as managing editor of Hotel Technology News (hoteltechnologynews.com) and as Uhrverkäufer at HotelClocks.com, authorized distributor of the world's most exquisit timepieces to luxury hotels and resorts.

More about Jeff Zabin

Insights by Jeff Zabin (18)

Using Hotel Technology to Make Guests Feel Special and Appreciated

This article is adopted from The 2019 Smart Decision Guide to Hotel Property Management Systems, which is now available for complimentary download, and reprinted here with permission.

Why So Many Hoteliers are Upgrading Their Property Management Systems This Year

This article is adopted from The 2019 Smart Decision Guide to Hotel Property Management Systems, which is now available for complimentary download, and reprinted here with permission.

Making Smarter Decisions with Hotel Business Intelligence

The following is a brief excerpt from the new Starfleet Research study "How to Leverage Business Intelligence to Improve Hotel Performance," which is currently available for complimentary access. The research findings featured in the study are derived from surveys conducted earlier this year with more than 250 hotel executives and qualified staff.

What Hotel Technology Decision Makers Need to Know About Cloud Solutions

"Built for the Cloud: A Blueprint for Hotel Technology Success" is now available for complimentary access. Click here to access. The following is a brief excerpt.

Fasten Your Seatbelt: Guest Personalization Allows Hoteliers to Soar to New Heights

Note: The following article is adapted from "Built for the Cloud: A Blueprint for Hotel Technology Success" (now available for complimentary access; click here to access).
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