Now and then, when hiring people, we as leaders are heard to say, "I'll take a chance on this person." That all seems simple enough, but it is only half the story.
In our first article of this three-part series, we pointed out that 46% of us don't pay attention when we're interacting with someone else, and that full presence is a fundamental requirement for empathy to occur.
What if we could truly achieve understanding, unity and enhanced communication within our organizations, particularly the larger corporate environments? Anything is possible if we can start to think differently.
One of our clients, which owns and operates prestigious luxury resorts, recently defied 'gravity.' The company was seeking a top human resources executive and considered a number of well-qualified, 'obvious' candidates.
I was originally going to title this article: Leaders: Do You Encourage or Discourage? Sadly, I instantly realized the title was wrong and will share my reason for that later, so read on. First, let's take a quick look at the C-Suite.