Stephen Burke

SVP Travel & Hospitality at Sciant

Stephen  BurkeMore than 18 years of experience in product management, product development, business development, consulting,and service delivery to large and mid-market hospitality, gaming brands and F1000 energy and manufacturing sector clients, and more than 20 years of overall technology and e-commerce experience. Of the 17 years of experience in the travel and hospitality technology industry, 13 of those years have been spent delivering software in a primarily offshore model, or a combination on/offshore model in both India and Eastern Europe. Having lived and worked in India for nearly 4 years, I understand the cultural differences and other challenges that impact product and service delivery using this model. My current interests include enterprise integration, cloud computing, plain speech driven mobile applications, mixed model delivery, rapid application development, and fund raising. Specialties: e-Commerce technology, electronic distribution, offshore development, cultural management, system interconnectivity and integration, strategic product development
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Crisis Management: What Hotels Can Learn From "Friends"

"So no one told you life was gonna be this way." If you (at least, mentally) rhythmically clapped your hands four times after reading this, you're not alone. According to a Nielsen's report, in fact, the famous '90s sitcom television series, Friends, is the second most-streamed show on Netflix.