Author
Author

Stephen Burke

SVP Travel & Hospitality at Sciant

Stephen  Burke

Stephen has been tinkering around with the internet since 1994. With nearly 20 years spent in the trenches of hospitality and travel technology building product and integrations in distribution, cross border travel VAT refunds, hotel guest services, and data analytics, he has a broad view of the technical challenges and opportunities facing the industry today. He has contributed to advancing interoperability in the industry through involvement in the early development of OpenTravel and HTNG specifications. In 2016, Stephen co-founded Sciant, a vertically focused IT solutions provider based in Sofia, Bulgaria, where today he leads the travel & hospitality practice and overall commercial activities for the company.

Insights by Stephen Burke (2)

The Extraordinary Journey of a Hotel Reservation (and Why a Plumber Won't Fix Your Laptop)

What is a hotel reservation? If you asked that question twenty years ago, the answer would have been pretty straight-forward: a name, a credit card number, a check-in, and a check-out date. Probably on a piece of paper out of a fax machine.

Crisis Management: What Hotels Can Learn From "Friends"

"So no one told you life was gonna be this way." If you (at least, mentally) rhythmically clapped your hands four times after reading this, you're not alone. According to a Nielsen's report, in fact, the famous '90s sitcom television series, Friends, is the second most-streamed show on Netflix.
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