Author
Author

Rayna Katz

Writer

Rayna KatzRayna is a Folio-award nominated, and detail-oriented veteran editor and writer specializing in travel, food, hospitality and more. Having also covered commercial real estate, she's able to make complex subjects understandable and even compelling. Grammar and punctuation mistakes don't get by her, and freelance writers she's managed have praised her ability to make them feel valued. In short, she's considered easy to work with and a talented journalist.

More about Rayna Katz

Insights by Rayna Katz (11)

Is Daily Housekeeping in Hotels a Relic of the Past?

Hotels struggled to remain upright in 2o2o: just breaking even was considered a monumental feat. In order to do so, many hotels were forced with the unenviable—though necessary—task of slashing services where they could.

Hotel F&B is Following Two Cs Post-Pandemic: Careful and Creative

In the wake of the coronavirus, and the issues it created—including a labor shortage—hoteliers are working to get their arms around food and beverage service.

Can Gig Workers Solve the Hotel Labor Crisis?

When the pandemic shut down travel, forcing hoteliers to furlough or layoff large swaths of their teams, employers weren’t thinking about the long-term impact—they were in crisis mode, trying to staunch the bleeding.

Hotel Spas Give Expenses A Facelift

The pandemic has made it difficult for anyone to relax. Beyond being a drag on a hotel’s core business—room sales—it’s also been an assault on ancillary revenues, such as spa business.

OTAs Deliver Business. Can Hoteliers Do Better?

As COVID-19 roiled the globe, hoteliers, like 9/11 and the Global Recession before it, found online travel agencies (OTAs) throwing them a lifeline. Through extensive TV and online advertising, booking engines pull in heaps of business, but at typically high commission costs that eat into profit margins.
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