Opinion

Why staying at top hotels is rarely a top experience!

When you travel a lot, as I am privileged to do, it does not take a quality background to be quite disappointed about the way service is approached in too many of the world’s top hotels.

Jochen Ehrhardt
Jochen Ehrhardt
Founder of TRUE 5 STARS / Cofounder of DNA-QA
International Institute Of Modern Butlers
More in this category
Hotel Ratings & Classification
More in this category
Reputation Management
More in this category
Guest Experience
More like this
Why staying at top hotels is rarely a top experience!
by Jochen Ehrhardt
1 June 2022International Institute Of Modern ButlersHotel Ratings & Classification
International Institute Of Modern Butlers
Supplier News

TrustYou Introduces a New Era of Trust With Company Repositioning and a New Approach to Customer Relationships

TrustYou announces today the next step of their nearly 14-year journey in hospitality technology. Recognizing the need to evolve, just as the entire hospitality industry has since the start of the pandemic, TrustYou introduces a “New Era of Trust” w...

TrustYou GmbH
More in this category
Travel Technology
More in this category
Hotel Ratings & Classification
More in this category
Reputation Management
More in this category
Guest Experience
More like this
TrustYou Introduces a New Era of Trust With Company Repositioning and a New Approach to Customer Relationships15 February 2022TrustYou GmbHHotel Ratings & Classification
TrustYou Introduces a New Era of Trust With Company Repositioning and a New Approach to Customer Relationships
Chef Stéphane Décotterd at Glion Institute of Higher Education awarded 18 by Gault et Millau
Press Release

Chef Stéphane Décotterd at Glion Institute of Higher Education awarded 18 by Gault et Millau

Gault et Millau, the worldwide-recognized gastronomic guide founded in 1972, awards 18 points to Stéphane Décotterd’s gastronomic restaurant. This recognition confirms the great talent of Stéphane Décotterd who recently relocated his operation in Gl...

Glion Institute of Higher Education
More in this category
Awards and Accolades
More in this category
Hotel Ratings & Classification
More in this category
Hotelschools | Universities
More in this category
Food and beverage
More like this
Chef Stéphane Décotterd at Glion Institute of Higher Education awarded 18 by Gault et Millau29 November 2021GlionHotel Ratings & Classification
Chef Stéphane Décotterd at Glion Institute of Higher Education awarded 18 by Gault et Millau
Supplier News

Kipsu and Quore Announce Integration

Kipsu, the leading guest engagement platform in the hospitality industry, and Quore, the leading provider of workflow management and productivity tools for hotels, are excited to announce their new alliance and integration that will allow teams to s...

Kipsu, Inc
More in this category
Guestroom Technology
More in this category
Hotel Ratings & Classification
More in this category
Housekeeping
More like this
Kipsu and Quore Announce Integration10 June 2021Kipsu, IncHotel Ratings & Classification
Kipsu and Quore Announce Integration
SAii Makes An Instant Impression As Two Inaugural Island Resorts In Thailand Receive Rave Reviews From Experience-Seeking Guests
Press Release

SAii Makes An Instant Impression As Two Inaugural Island Resorts In Thailand Receive Rave Reviews From Experience-Seeking Guests

S Hotels & Resorts, the global hospitality company from Singha Estate PCL, is celebrating the successful launch of SAii Resorts in Thailand, after guests gave their seal of approval to this upper-upscale lifestyle brand's first two locations in the ...

S Hotels & Resorts
More from this brand
SAii
More in this category
Boutique & Lifestyle
More in this category
Hotel Ratings & Classification
More in this category
Social Media
More in this category
Guest Experience
More in this category
Luxury Travel
More like this
SAii Makes An Instant Impression As Two Inaugural Island Resorts In Thailand Receive Rave Reviews From Experience-Seeking Guests17 March 2021S Hotels & ResortsHotel Ratings & Classification
SAii Makes An Instant Impression As Two Inaugural Island Resorts In Thailand Receive Rave Reviews From Experience-Seeking Guests
Opinion

Why Assessing Hotels Isn’t That Simple!

There are a myriad of reasons to assess a hotel, however, in the era of rapid information processing and dissemination the prevalent reasons appear to be pure self-marketing, self-praise, self-laudation, self-gratulation, bragging or doing someone a...

Jochen Ehrhardt
Jochen Ehrhardt
Founder of TRUE 5 STARS / Cofounder of DNA-QA
International Institute Of Modern Butlers
More in this category
Hotel Ratings & Classification
More in this category
Reputation Management
More like this
Why Assessing Hotels Isn’t That Simple!
by Jochen Ehrhardt
10 March 2021International Institute Of Modern ButlersHotel Ratings & Classification
International Institute Of Modern Butlers
Opinion

Hotels Will Need A 5-Star Rating In Safety And A 3-star Michelin Rating To Address Guest COVID-19 Concerns

A major lesson we have all learned from COVID is to look forward, not backwards, as to where the future of career opportunities will be. Two major industries are undergoing fundamental change with no clear vison in sight as to a final destination. H...

Fred DeMicco
Fred DeMicco
Executive Director and Professor in the School of Hotel and Restaurant Management at Northern Arizona University
Northern Arizona University
More in this category
Hotel Ratings & Classification
More in this category
Medical Tourism
More like this
Hotels Will Need A 5-Star Rating In Safety And A 3-star Michelin Rating To Address Guest COVID-19 Concerns
by Fred DeMicco and David Miles
18 January 2021Northern Arizona UniversityHotel Ratings & Classification
Northern Arizona University
HITEC Orlando
Special Coverage
HITEC Orlando
Explore

Your content on Hospitality Net?

Hospitality Net membership explained