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Guest Experience

Performance

Customer Satisfaction Climbs Again as Travel Industry Rebounds to Pre-Pandemic Levels, ACSI® Data Show

If last year’s industrywide customer satisfaction improvement pointed to the travel industry returning to normal, then this year’s marks confirm it: Travel is back!

The American Customer Satisfaction Index (ACSI)
The American Customer Satisfaction Index (ACSI)
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Customer Satisfaction Climbs Again as Travel Industry Rebounds to Pre-Pandemic Levels, ACSI® Data Show24 April 2024The American Customer Satisfaction Index (ACSI)Guest Experience
Customer Satisfaction Climbs Again as Travel Industry Rebounds to Pre-Pandemic Levels, ACSI® Data Show
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